Engineer (PHOTOCOPIERS, PRINTERS AND SCANNERS) at Willers Solutions

Job Overview

Location
Lagos, Lagos
Job Type
Full Time
Date Posted
3 years ago

Additional Details

Job ID
25127
Job Views
118

Job Description



BRIEF


WE ARE SEARCHING FOR A HIGHLY-SKILLED COPIER TECHNICIAN TO INSTALL, SERVICE AND REPAIR A VARIETY OF PRINTERS, COPIERS AND SCANNERS. SUITABLE CANDIDATE MUST BE TECH SAVVY AND COMPUTER LITERATE.  


RESPONSIBILITIES



  • Setting up and installing new printers, copiers, scanners, and copier management software.

  • Providing routine service and maintenance to copiers, scanners, printers, and fax machines.

  • Troubleshooting and repairing malfunctioning cartridges, printers, and copiers.

  • Writing diagnostic reports and training manuals.

  • Providing demonstrations and customer training.

  • Managing orders and stock of new equipment, parts, and materials.

  • Providing excellent customer support and service.

  • Managing schedules and customer emergencies.

  • Keeping abreast of the latest technologies and practices in the industry.


 


REQUIREMENTS



  • BSc or HND in engineering

  • MUST BE TECH SAVVY AND COMPUTER LITERATE.

  • Minimum of 3 years' experience as a copier technician.

  • Good knowledge of copier and printer technology.

  • Strong organizational and time management abilities.

  • Good written and verbal communication skills.

  • Detailed knowledge of computer and copier management software such as MS Office, Xerox, and Ricoh.

  • Preferred candidate should be able to set up new system, perform routine maintenance and resolve technical issues.

  • Ability to diagnose faulty equipment and implement effective repairs.

  • Strong customer service skills.

  • Analytical thinking and problem-solving abilities.

  • Able to work unscheduled hours or attend to client emergencies after hours.


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