Job Description
BRIEF
WE ARE SEARCHING FOR A HIGHLY-SKILLED COPIER TECHNICIAN TO INSTALL, SERVICE AND REPAIR A VARIETY OF PRINTERS, COPIERS AND SCANNERS. SUITABLE CANDIDATE MUST BE TECH SAVVY AND COMPUTER LITERATE.
RESPONSIBILITIES
- Setting up and installing new printers, copiers, scanners, and copier management software.
- Providing routine service and maintenance to copiers, scanners, printers, and fax machines.
- Troubleshooting and repairing malfunctioning cartridges, printers, and copiers.
- Writing diagnostic reports and training manuals.
- Providing demonstrations and customer training.
- Managing orders and stock of new equipment, parts, and materials.
- Providing excellent customer support and service.
- Managing schedules and customer emergencies.
- Keeping abreast of the latest technologies and practices in the industry.
REQUIREMENTS
- BSc or HND in engineering
- MUST BE TECH SAVVY AND COMPUTER LITERATE.
- Minimum of 3 years' experience as a copier technician.
- Good knowledge of copier and printer technology.
- Strong organizational and time management abilities.
- Good written and verbal communication skills.
- Detailed knowledge of computer and copier management software such as MS Office, Xerox, and Ricoh.
- Preferred candidate should be able to set up new system, perform routine maintenance and resolve technical issues.
- Ability to diagnose faulty equipment and implement effective repairs.
- Strong customer service skills.
- Analytical thinking and problem-solving abilities.
- Able to work unscheduled hours or attend to client emergencies after hours.