• Application Deadline: Wed, 7 Dec 2022 00:00:00 GMT
• Position: Hospitality Business Analyst


• Job Type Full Time


• Qualification BA/BSc/HND


• Experience


• Location Lagos


• Job Field ICT / Computer 
  

Job Description

• The business analyst will report to the CEO and support the ancillary team, operations team with ad hoc and standard reporting dashboards.


• The analyst will also complete various analysis as well as provide performance trends and insights. In addition, the analyst will assist with driving ancillary initiatives and identifying/measuring KPIs.

Responsibilities

• Develop and manage ancillary reporting including dashboards, monthly performance updates, trend analysis, and initiative tracking.


• Gather reporting/dashboard requirements from various stakeholders and deliver desired output


• Evaluate data and report findings for accuracy, completeness, intent, and scope, etc.


• Work cross-functionally (Operations, Business Intelligence, Finance, Fleet, etc.) to obtain and validate information


• Assist with finding new product revenue and cost saving opportunities


• Support various ancillary initiatives from both a performance and project management perspective


• Work with other operations team members on reporting/analytics/insight requests


• Identify and create new ways to visualizing data and showing performance trends


• Handle various ad hoc requests including ones from senior management


• Maintain fees and surcharge pricing in counter system


• Support the operational excellence team in terms of providing analytics/insights relating to process improvement opportunities


• Assist with determining new metrics to evaluate business/product performance.

Skills & Experience

• Bachelor's Degree in Business Management, Economics, or related field


• Minimum of two years experience in similar role within hospitality


• Experience with Teradata/writing queries in SQL


• Proficient in MS Office suite of tools


• Drive results through teamwork


• Strong written and verbal communication


• Strategic and analytical mindset


• Ability to complete tasks accurately and meet deadlines


• Experience supporting initiatives/project management preferred


• Experience working cross functionally


• Product/rental business experience preferred


• Highly organized and strong attention to detail.