• Application Deadline: Wed, 7 Dec 2022 00:00:00 GMT
• Position: Hospitality Manager


• Job Type Full Time


• Qualification BA/BSc/HND


• Experience 3 - 5 years


• Location Lagos


• Job Field Hospitality / Hotel / Restaurant 
  


• Salary Range ₦150,000 - ₦200,000/month
  

Job Description

• Plan, organize, and manage daily operations to ensure efficiency and customer satisfaction


• Establish and maintain a high standard of customer service according to company operating procedures


• Manage and oversee the administration of interior decorations, reservations, operations, maintenance, detailed budgets and financial reports


• Attend to any complaints logged by clients in a professional and timely manner


• Perform monthly evaluations for all staff 


• Keep and update relevant documents and records


• Prepare and submit weekly reports to the management

Qualification/Skills

• BSc/HND in hospitality management, business, office administration, or relevant field.


• At least 3-5 years' experience working in the hospitality industry.


• Exceptional knowledge of standard hospitality best practices and procedures


• Hands on experience with MS Office and relevant software (e.g., ERP)


• Knowledge of the PMS (Property Management System) program and DRS (Daily Revenue System) program


• Solid knowledge of customer service and the ability to resolve conflict in a calm and professional manner


• Knowledge of basic accounting and finance principles


• Good reporting skills.