• Application Deadline: Thu, 22 Dec 2022 00:00:00 GMT
• Position: Engineer - Customer Acquisition, Information Technology


• Job Type Full Time


• Qualification BA/BSc/HND


• Experience 3 - 7 years


• Location Lagos


• Job Field ICT / Computer 
  

Description

• Assist in developing maintenance plans per application and carry out the maintenance of applications, re-configuring, building and testing components in accordance with OLAs and SLAs.


• Code applications in accordance with good security coding practices to ensure the application is free of most common coding vulnerabilities.


• Create and execute/coordinate technical test plans for application change, new deployment and upgrades.


• Participate in transitions of the application or technical architecture components to the testers.


• Fix any defects and performance problems discovered in testing.


• Continuous monitoring of Service Performance to ensure maximum service availability


• Effective management of changes to minimize service disruption and maximize service availability and quality


• Effectively work with other dependent teams such as Vendors, Service Management, Security team, Delivery and Engineering team, other Operations teams.


• Provide information timely for Audits and Security requests and ensure any gaps raised are closed


• Effective access controls to supported systems.


• Broad knowledge of the business processes within the Telecommunications sector.


• Specialized knowledge of IT support procedures, application construction, hardware technologies, systems integration and development techniques.


• Regular Stakeholder Engagement to understand business drivers and ensure system availability and performance to support the business.


• Work with other developers, designers, and architects to make sure that the configuration and custom components meet application requirements and performance goals.


• Ensure Incident and Problem resolution within SLAs

Requirements

Education:

• First Degree in Computer Science or any related discipline


• UNIX shell scripting


• Application Developer/Business Intelligence


• PL/SQL and RDBMS knowledge


• Fluent in English.

Experience:

• 3 - 7 years’ experience which includes:
  
  
  
  • 2 to 3 years of experience in IT Development or IT Operations
  
  
  • Experience working in a medium or large organization
  
  
  
  


• Working knowledge of:
  
  
  
  • Project management principles, Agile principles and general technical management
  
  
  • Broad knowledge base of application development using an array of application development tools
  
  
  • Service Monitoring
  
  
  • Application development lifecycles
  
  
  • User Requirements analysis standards and methods
  
  
  • DEVOPS Practices and Tools
  
  
  • Managing Cloud Services and Licenses.