• Application Deadline: Mon, 9 Jan 2023 00:00:00 GMT
• Position: Social Media Marketer


• Job Type Full Time


• Qualification BA/BSc/HND


• Experience 2 - 4 years


• Location Abuja , Akwa Ibom


• Job Field Media / Advertising / Branding 
  

Job Description

• Writing, reviewing, editing, and updating content for company websites, blogs, marketing materials, and similar platforms.


• Resolve customer complaints via phone calls, chats (tawk to and other social media handles) and emails and escalate all exceptions for resolution


• Ensure high standard in all customer correspondences, engaging customers with the highest level of professionalism, ensuring error free and well-informed interactions.


• Use social media to engage consumers, respond to questions or complaints, and to promote company initiatives.


• Collaborating with internal departments to establish campaign objectives, complete tasks, and identify and solve problems.


• Interview industry professionals and incorporate their views in blog post.


• Monitoring social media and company website metrics.


• Utilizing SEO methods to increase site traffic.


• Promote content on social networks and monitor engagement (e.g. comments and shares).


• Coordinate with marketing and design teams to illustrate articles.


• Measure web traffic to content (e.g. conversion and bounce rates).

Requirements

• Bachelor's Degree in English, Marketing, Computer Science, Journalism, Public Relations or a related field.


• 2 - 4years of work experience.


• Experience creating strong, engaging content.


• A portfolio of applicable outputs.


• General knowledge of Search Engine Optimization and internet ranking for web content.


• Proficient using multi-social posting programs


• Excellent research, organizational, and time management skills.


• Strong listening and communication skills.


• The capacity to work independently and collaboratively.


• Ability to work efficiently without compromising quality or accuracy.