Job Overview

Location
Lagos, Lagos
Job Type
Full Time
Date Posted
3 years ago

Additional Details

Job ID
33233
Job Views
107

Job Description



Job Overview



  • We are looking to hire a Logistics Officer to help us drive truQ's B2B acquisition efforts.

  • Previous experience in FMCG, logistics or general supply chain space is a plus but not mandatory.


Key Responsibilities



  • Source, register, approve, train and onboard partners to the platform to service the different categories of customer segments

  • Handle drivers management for the supply chain companies and oversee the day-to-day activities of drivers

  • Ensure the registration of all drivers on the platform

  • Work with the PSO to manage the day-to-day operations of truQ partners from registration to payment

  • Ensure adequate availability of partners (vehicles) to service the different segments of truQ’s customers

  • Ensure and enforce partners' conformity with the laid down rules and regulations of the truQ platform.

  • Scout for partners in areas/states/cities based on expansion plans and demand on the platform

  • Handle and solve issues that will come up during registration, onboarding and in transit.

  • Collecting and analyzing data concerning client behaviour to understand changing needs


Requirements



  • Minimum HND educational qualification

  • Minimum of 2 years cognate experience

  • Proven customer service experience.

  • Strong interpersonal relationship management skills

  • Strong communication skills (written and verbal)

  • Ability to identify and solve problems.

  • Ability to persuade and negotiate.

  • The candidate must reside in Abuja


What we offer



  • Health insurance coverage

  • Maternity & paternity leave

  • 21 working days paid annual leave

  • Flexible work culture, largely remote

  • Compensation and commission package

  • Exposure to a growing tech company with a clear career path, and presence in other Nigerian cities and at least 8 African countries by 2025.


Recruitment Process



  • Assessment/Case study

  • Call with People Ops team & Growth lead

  • Call with the founders


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