• Application Deadline: Tue, 9 May 2023 00:00:00 GMT
• Position: Engineer - Operations Enterprise Resources


• Job Type Full Time


• Qualification BA/BSc/HND


• Experience 3 - 7 years


• Location Lagos


• Job Field ICT / Computer 
  

Description

• Assist in developing maintenance plans per application and carry out the maintenance of applications, re-configuring, building and testing components in accordance with OLAs and SLAs.


• Code applications in accordance with good security coding practices to ensure the application is free of most common coding vulnerabilities. 


• Create and execute/coordinate technical test plans for application change, new deployment and upgrades.


• Participate in transitions of the application or technical architecture components to the testers. 


• Fix any defects and performance problems discovered in testing.


• Continuous monitoring of Service Performance to ensure maximum service availability


• Effective management of changes to minimize service disruption and maximize service availability and quality


• Effectively work with other dependent teams such as Vendors, Service Management, Security team, Delivery and Engineering team, other Operations teams. 


• Provide information timely for Audits and Security requests and ensure any gaps raised are closed 


• Effective access controls to supported systems.


• Broad knowledge of the business processes within the Telecommunications sector.


• Specialized knowledge of IT support procedures, application construction, hardware technologies, systems integration and development techniques.


• Regular Stakeholder Engagement to understand business drivers and ensure system availability and performance to support the business.


• Work with other developers, designers, and architects to make sure that the configuration and custom components meet application requirements and performance goals.


• Ensure Incident and Problem resolution within SLAs

Education:

• First degree in Computer Science or any related discipline 


• UNIX shell scripting


• Application Developer/Business Intelligence


• PL/SQL and RDBMS knowledge 


• Fluent in English 

Experience:

• 3 - 7 years’ experience which includes:


• 2 to 3 years of experience in IT Development or IT Operations


• Experience working in a medium or large organization 


• Working knowledge of:


• Project management principles, Agile principles and general technical management


• Broad knowledge base of application development using an array of application development tools


• Service Monitoring 


• Application development lifecycles


• User Requirements analysis standards and methods


• DEVOPS Practices and Tools


• Managing Cloud Services and Licenses