Job Description
Job Description
- Conceptualize and deliver creative and engaging social media strategies.
- Manage the day-to-day handling of all social media channels such as Facebook, Instagram, LinkedIn, Twitter, Pinterest, TikTok, Snapchat, Tumblr, and YouTube, adapting content to suit different channels and audiences.
- Oversee, plan, and deliver content across different platforms using scheduling tools.
- Create and/or coordinate original and engaging multimedia content across multiple social platforms
- Develop, launch, and manage new competitions and campaigns that promote your accounts' and brands assigned.
- Form key relationships with influencers across social media platforms
- Understanding your audience by undertaking audience research
- Manage and facilitate social media communities by optimizing content to further encourage community interaction and engagement
- Monitor, track, analyze, and report on performance on social media platforms using tools such as Google Analytics and all relevant social media platform insights
- Identify consumer trends to help with planning social media campaigns.
- Research and evaluate the latest tools and techniques in order to find new and better ways of measuring social media activity
- Recommend improvements to increase accounts' performance.
- Set targets to increase brand awareness and increase customer engagement and loyalty.
- Manage, motivate, and train junior staff such as social media executives or assistants
- Manage and track budgets for social media activities.
- Educate other staff on the use of social media and promote its use within your company (in-house roles)
- Encourage collaboration across teams and departments
- Regularly liaise with clients via telephone, email, conference calls, or face-to-face
Working hours
You'll usually work normal office hours, 8:30 am to 4:30 pm, Monday to Friday. However, you may work longer hours, including evening and weekend work, if required for an account.
This is a Hybrid, Full-time role.
What to expect
- You'll usually be office based but may sometimes visit and or work from clients' locations or attend relevant networking events and conferences.
- The role can be challenging, as it is a continuously changing and fast-paced sector, but also rewarding.
Skills
You'll need to have:
- A solid understanding of the use of a range of social media platforms, particularly in relation to advertising/branding and customers
- Strong copywriting and editing skills suitable for each platform, from knowing how to write a successful tweet to using effective storytelling techniques
- Knowledge and understanding of algorithms and search engine optimisation
- Creative skills for contributing new and innovative ideas
- Strong communication and people skills for articulating ideas to colleagues and clients
- Leadership qualities to lead and motivate a team
- Excellent team working, collaboration, and networking skills
- Organisational skills, with the ability to prioritise and work across multiple projects
- Project and campaign management skills
- The ability to work well under pressure in order to meet deadlines
- Skills in data analysis and interpreting statistics
- Online community management and customer service skills to strike the balance between publicity and stimulating direct discussion with potential and actual customers
- An eye for detail and the ability to work accurately
- Motivation and commitment.