Social Media Community Manager at Sightsavers

Job Overview

Location
Lagos, Lagos
Job Type
Full Time
Date Posted
2 years ago

Additional Details

Job ID
48853
Job Views
165

Job Description



About the role  


We are looking for a Social Media Community Manager to grow and manage a global community of online supporters and to develop and deliver social media strategy to promote Sightsavers’ work. This is an exciting opportunity for a social media professional who has experience of using paid and organic social media to grow audiences and deliver engaging social media campaigns for a professional brand or organisation. You’ll be passionate about using social media to make the world a more inclusive place and may be looking for the opportunity to develop your creative and strategic social media skills. 


Key duties of the Social Media Community Manager role will include:  


Community Management 



  • Developing and leading on the delivery of Sightsavers’ Global Social Media Approach on assigned channels 

  • Protecting and enhancing Sightsavers’ reputation globally, responding quickly and effectively to potential reputational risks 

  • Ensuring channel output is on-brand with a strong emphasis on accessibility and inclusion. 


Content production and social media strategy 



  • Managing the production of social media posts  

  • Use audience insights to offer evidence-based solutions to communications problems and proactively contributing to communications campaign planning 

  • Developing, implementing and evaluating social media strategy to communicate one of Sightsavers’ thematic areas of work (eye health, neglected tropical diseases and disability inclusion) 

  • Identifying opportunities to engage new supporters online 


Jobholder Requirements  


Essential: 



  • Proven track record of creative development and delivery of social media project or campaign management experience within a professional organisation  

  • Excellent storytelling ability  

  • Project management and content production skills, including photo and video editing tools (such as Adobe Photoshop/Premiere Pro or similar) 

  • Experience in using international social media to grow, steward and convert an engaged supporter or customer base 

  • Knowledge of national and international social media 

  • Experience working with stakeholders to deliver strategic, audience-led social media communications 

  • Ability to use learnings from social media monitoring and analysis to continually optimise social media content 

  • Ability to work independently in a fast-paced environment. 


 Desirable: 



  • Fundamentals of fundraising and campaigning within the INGO/wider charity sector 

  • Experience setting an agile social media strategy 


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