Job Description
JOB PURPOSE
Responsible for developing and implementing our Social Media strategy to increase our online presence and improve our marketing and sales efforts.
KEY RESPONSIBILITIES
- Develop, implement and manage our social media strategy
- Manage and oversee social media content
- Measure the success of every social media campaign
- Stay up to date with the latest social media best practices and technologies
- Work with copywriters and designers to ensure content is informative and appealing
- Collaborate with Marketing, Sales and Product Development teams
- Communicate with industry professionals and influencers via social media to create a strong network
- Building a social media presence by maintaining a solid online presence.
- Respond to comments on each of our accounts.
- Oversee customer service provided via social media.
- Analyzing data to determine whether social media campaigns have achieved their objectives.
SKILLS REQUIRED:
- Excellent multitasking skills
- Great leadership skills
- Critical thinking and problem-solving skills
- Team player
- Good time-management skills
- Great interpersonal, presentation and communication skills
EDUCATION AND EXPERIENCE
- BSc degree in Marketing or a relevant field
- Minimum of 5 years of experience as a Social Media Specialist or similar role
- Social Media Strategist using social media for brand awareness and impressions
- Excellent knowledge of Facebook, Twitter, LinkedIn, Pinterest, Instagram, Google+ and other social media best practices
- Experience with doing audience and buyer persona research
- Good understanding of social media KPIs
- Familiarity with web design and publishing