• Application Deadline: Fri, 30 Jun 2023 00:00:00 GMT
• Position: Telecom Sales Officer


• Job Type Full Time


• Qualification BA/BSc/HND


• Experience 2 - 5 years


• Location Lagos


• City Lekki


• Job Field Sales / Marketing / Retail / Business Development 
  


• Salary Range ₦100,000 - ₦150,000/month
  

Job Summary

• The Telecom Sales role drives sales and revenue growth in the telecommunications industry.


• The primary responsibility is to sell telecom products and services to individual customers or businesses.


• The Telecom Sales professional must possess excellent communication and interpersonal skills to build and maintain relationships with clients.


• This position requires staying up to date with industry trends and technology advancements to promote and sell telecom solutions effectively.

Key Areas:

• Sales and Business Development


• Customer Relationship Management


• Product and Industry Knowledge

Responsibilities

• Build strong relationships with new and existing clients.


• Understand client's needs and provide tailored solutions to meet their requirements.


• Ensure high client satisfaction and address any concerns or issues promptly.


• Conduct thorough market research to identify trends, customer needs, and competitor analysis, providing insights for business development initiatives.


• Collaborate with cross-functional teams to develop comprehensive and compelling proposals that address client requirements and differentiate our services.


• Formulate effective sales strategies, including pricing, positioning, and go-to-market plans, to achieve sales targets and penetrate new markets.


• Negotiate contracts and agreements with clients, ensuring mutually beneficial terms and conditions that align with the company's objectives.


• Meet or exceed assigned sales targets and revenue goals.


• Identifyand target potential customers in the assigned market segment or geographical area.


• Generate leads through various channels such as cold calling, networking, and referrals.


• Prepare and deliver persuasive sales presentations to potential clients.


• Understand customer needs and requirements and provide tailored solutions to meet business objectives.


• Collaborate with the sales team to develop pricing strategies and proposals.


• collaborate with internal teams, including technical support, product development, operations, and marketing, to deliver comprehensive telecom solutions and to ensure seamless service delivery.


• Provide input and feedback to enhance product offerings and service quality.


• Participate in industry events, conferences, and networking opportunities to promote the company and establish professional connections.

Key Performance Indicators

• % Achievement of organisation client’s target


• % of revenue growth


• Achievement of sales targets and revenue goals.


• Number of new clients acquired and retention rate.


• Client satisfaction and conversion rate of leads to a closed deal


• Timely submission of sales reports and forecasts.


• Growth in the company's market share.


• Effectiveness in building and maintaining client relationships.


• Contribution to the development of new business strategies

Education Required

• A Bachelor's Degree in Business, Marketing or a related field is preferred.


• Training/certification in Telecom sales will be an added advantage

Experience:

• 2-5 years experience in Telecom sales.


• Proven experience in business development, sales, or a similar role.


• Track record of successful business development and sales achievements.


• Experience in building and maintaining client relationships.

Skills Required:

• Proven experience in business development or sales; preferably in the Telecom industry


• Excellent communication and interpersonal skills


• Strong negotiation and persuasive abilities


• Ability to build and maintain relationships with key stakeholders


• Good analytical and problem-solving skills


• Self-motivated and target-driven with a results-oriented mindset


• Proficient in using CRM software and other sales tools


• Ability to work independently and as part of a team; Customer-focused mindset with the ability to understand and address customer needs.

Knowledge Required:

• In-depth knowledge of Telecom products, services, and solutions; including market trends and key players


• Familiarity with sales techniques and practices Understanding of Telecommunication networks, technologies, and infrastructure


• Awareness of market trends, competitors, and emerging technologies in the telecom industry


• Bidding & Contracting; Retail Management; Operations Management; Understanding of standard processes, regulatory standards, etc.