Job Description
Role Overview:
- This is an exciting role in the new marketing organisation. This role would make you manage social media engagements for BetKing in Nigeria.
- You will collaborate to develop and implement engagement strategy boosting user engagement online and in-person and reaching new audiences.
What You Will Be Doing:
- Manage social engagements for each of our platforms (Facebook, LinkedIn, Twitter, Pinterest, YouTube, and Instagram, forums, blogs etc.)
- Plan, develop, and nurture online communities of users & partners (Tipsters, Lifestyle & Nano Influencers), and potential user
- Monitor conversations across social media and address important mentions in real-time through engagement, escalation, or documentation.
- Set up a listening strategy for both listening and engagement.
- Flag and identify engagement opportunities
- Monitor positive and negative press, influencer sentiment, etc
- Generate insight into community engagement performance and provide recommendations for improvement.
- Responsible for proactively suggesting and implementing creative out-of-the-box social media engagement strategies to improve the quality of interaction
What You Need for This Role:
- 3+ years' experience in social media execution
- Proven work experience as a Social media Community Manager
- Hands on experience in influencer management
- Ability to develop creative, engaging and original content (text, image and video)
- Exceptional written and oral communication skills
- Good customer service and interpersonal skills
- Experience with Facebook, Instagram, LinkedIn, Twitter, TikTok, Snapchat and YouTube is essential.
- Excellent communication skills
- Analytical and multitasking skills.
How you do it – Expectations for fulfilling your role:
As a general rule at KingMakers we want people to be:
- Customer Focus: We keep the customer at the center of everything we do.
- Passion & Dedication: We are passionate about what we do, employing only smart, honest, dedicated, and results oriented team players.
- Openness, Honesty & Directness: We embrace a culture of candor and work together towards the right solution whilst being open, honest, and willing to give and receive feedback, judgment-free. We play the ball, not the person.
- Innovation & Big Thinking: We always look for ways to innovate whilst not losing sight of what's important. The bigger we think, the more we inspire, the better the outcome.
- Ownership & Accountability: We think like owners. If we see a problem, we find a solution. We are pragmatic and always strive to do more with less.
- Speed & Focus: We plan, we strategize, but mostly, we DO. Without doing, there is no progress, we can always change direction but only if we start moving. Fast beats slow.
- Low Ego: The best solutions are achieved when we leave our egos at the door. We always seek opportunities to learn in every situation. No job too small.
- Fun: On balance, we believe in having fun whilst working. We maintain perspective as best as we can, and together, we celebrate our successes.