• Application Deadline: Thu, 7 Sep 2023 00:00:00 GMT
• Position: Hospitality General Manager


• Job Type Full Time


• Qualification BA/BSc/HND


• Experience


• Location Lagos


• City Lekki


• Job Field Hospitality / Hotel / Restaurant 
  

Duties & Responsibilities

• Manage and oversee the entire restaurant operation


• Deliver superior guest services


• Ensuring guest satisfaction


• Plan and develop guest loyalty programs


• Plan new and update existing menus


• Plan and develop the overall restaurant marketing strategy


• Participate at local food events


• Respond efficiently to customer questions and complaints


• Organize and supervise shifts


• Manage and lead staff


• Hire new employees


• Training and evaluate staff performance


• Estimate consumption, forecast requirements and maintain inventory


• Manage restaurant supplies


• Control costs and minimize waste


• Nurture a positive working environment


• Monitor operations and initiate corrective actions


• Implement innovative strategies to improve productivity and sales

You need to be able to:

• Manage and motivate others


• Cope with stress and emergencies.

Requirements

You need to have:

• Excellent organisational skills


• Excellent communication skills


• Initiative and good problem solving skills


• Business skills and an ability to work with a budget


• A polite and diplomatic manner


• Assertiveness and negotiating skills


• Sales skills


• Resilience.