Job Description
- Application Deadline: Tue, 10 Oct 2023 00:00:00 GMT
- Position: Engineer - Switch Support
- Job Type Full Time
- Qualification BA/BSc/HND
- Experience 3 - 7 years
- Location Lagos
- Job Field ICT / Computer 
Description
- Troubleshoot & Resolve faults on Core network node elements
- Conduct Acceptance Tests on core network node elements for the purpose of integration in to MTN network
- Provide on-site support to internal & External stakeholders
- Support route integration and expansion
- Route maintenance and monitoring to ensure optimal availability
- Supervise and Manage vendors for core network node integration & third-party related projects within the Switch
- Perform routine mainatenace as scheduled on core network nodes in line with business continuity requirement
- Ensure 100% availability and transfer of billing & performance measurement stats files between core nodes & corresponding file processing servers
- Support effective Switch Floor space management process
- Conduct routine Switch inspections with ESS, SHE, Compliance and Facility teams to ensure proper house-keeping
- Define & conduct external power alarm simulation tests with ESS team to ensure redundant power supply is maintained in the Switch
- Prepare Daily/weekly/Monthly & Quarterly Dashboard reporting for Switch Alarms, Billing, Projects, Spares management (SPMS), Routine maintenance, Achievements & Targets
- Conduct faulty spares logistics management (SPMS) with vendors within agreed SLA
- Ensure Switch Center Access Policy is enforced with 100% compliance
Education:
- First degree in Electrical/Electronics or any numerical sciences from a reputable institution
- ICT literate
- Fluent in English
Experience:
3 - 7 years of experience which includes:
- Minimum of 3 years’ experience with hands on in an ICT environment
- Experience working in a medium-sized organization
- Experience in maintenance/management of core node systems