• Application Deadline: Wed, 8 Jun 2022 00:00:00 GMT
• Position: Hospitality Sales Executive


• Job Type Full Time


• Qualification BA/BSc/HND


• Experience 1 - 3 years


• Location Lagos


• Job Field Sales / Marketing / Retail / Business Development 
  

Job Description / Responsibilities

The hospitality sales executive’s role is important to the success of any hotel establishment. The job description below gives a list of the typical duties, tasks, and responsibilities to expect to be assigned by most hirers if you are seeking the position:

• Make lists of potential clients and conduct surveys to identify customers actively seeking a shortlet


• Contact customers via calls or arranged meetings to discover their needs and requirements


• Prepare and present sales proposal to potential clients, highlighting the best features and qualities of the shortlet


• Provide customers with a list of available services and their accompanying prices and offer discounts when necessary.


• Assist clients in selecting the most appropriate service that best meet their specifications and needs


• Oversee the booking and reservation of space in a shortlet to ensure availability and proper arrangement


• Collaborate with other shortlet staff to ensure clients have a good time.


• Monitor the customer service quality of the shortlet to ensure customers are tended to appropriately


• Conduct price negotiations with customers on behalf of the shortlet management to reach a favorable bargain for both parties.


• Process and facilitate requests for customized services such as room redecoration, equipment, and switch


• Coordinate and organize the details of an event such as catering, lodging, seating, and security


• Resolve and quell misunderstandings within a shortlet premises.


• Maintain contact with clients to obtain feedback and to discuss opportunities for future business deals


• Set annual budgets and implement strategies effective for achieving set targets.


• Conduct assessment of sales performance to make necessary adjustments to increase patronage.

Qualifications

• You will be required to have a Bachelor’s Degree in a Business related discipline such as Accounting, Economics, and Finance.


• 1 - 3 years work experience.


• Having a specialization in hospitality management is also vital for the hospitality sales executive job position.

Communication Skill:

• Sales executives are well versed in interacting with potential clients and regular customers to identify their needs

Leadership Skills:

• Sales executives are expected to have leadership skills to be able to coordinate and supervise the activities of some shortlet staff to ensure delivery of optimum services

Organizational Skills:

• They should be skilled in organizing events and coordinating shortlet operations to ensure customer needs are met.