• Application Deadline: Wed, 10 Jan 2024 00:00:00 GMT
• Position: Hospital Manager


• Job Type Full Time


• Qualification BA/BSc/HND


• Experience 10 years


• Location Lagos


• Job Field Medical / Healthcare 
  

Job Summary

• As the Clinic Manager, you will be responsible for overseeing the daily operations of the clinic.


• You will manage the administrative staff, handle patient complaints, and ensure optimal patient care and clinic flow.

Responsibilities

• Manage and supervise the center’s operations and activities, with full responsibility for all operational functions including Front and Back Office, HR, IT, Maintenance, Finance/Accounting, and Marketing/Business Development.


• Coordinate process improvement and transformation process.


• Facilitate effective clinical workflow development and implementation.


• Manage, build, and develop a team capable of delivering the targeted results.


• Develop standard operating protocols, monitor performance, identify areas for improvement and optimization and lead execution of related initiatives.


• Manage client experience, ensuring satisfaction through timely delivery of service to maximize client retention.


• Ensure quality service and implementation of clinical best practices, constantly monitor levels of service quality and devise strategies to improve any shortfalls.


• Develop and execute clear marketing and business development strategy.


• Communicate effectively and build strong relationships with key stakeholders, including partner hospital management, clinical teams, suppliers, strategic partners, and external advisors.


• Ensure all documentation, record keeping is carried out timely.


• Develop a center budget and track performance against budget.


• Manage and regulate stocks and supplies of consumables.


• Ensure all payments, and collections from clients are deposited to banks and maintain accurate accounting records.

Requirements

• Candidates should possess a B.Sc / HND certificate


• 10 years of experience in healthcare Operations Management


• Minimum of 5 years in the medical industry


• Basic IT understanding is a plus