Job Description
Responsibilities
Media:
- Lead media strategies to enhance brand visibility and reach.
- Foster media partnerships and produce engaging multimedia content.
- Track media trends and seize opportunities.
- Handle crisis communication and reputation management.
- Collaborate with cross-functional teams for consistent messaging.
Content Development:
- Draft and organise digital media content to promote Zenera’s initiatives, activities, videos and media coverage on Twitter, Facebook, LinkedIn, Instagram, Google and other relevant platforms.
- Create and coordinate content for digital media campaigns and observances.
- Source content from staff responsible for specific aspects of the Group’s business and at events.
Research and Reporting:
- Contribute to digital media quantitative and qualitative analytics reporting.
- Monitor and research influencers, trending topics and tools.
- Monitor and report on result of digital advertising, including trends opportunities and risk factors.
- Monitor the web in search of conversations about the Company, brands, competitors, and related topics.
General Administration and Engagement:
- Maintain a cohesive digital strategy across all platforms to increase our brand awareness.
- Ensure timely responses to customers and followers’ queries and comments.
- Newsletter
- Coordinate the collection of information and release of the bi-weekly newsletter.
Targets:
Social Media:
- Develop and approve content and social media calendar for at least 12 posts/week - quarterly
- Post approved comprehensive calendar content on all social media platforms – Instagram, Twitter, Facebook and LinkedIn – for Zenera, partners and clients - weekly
- Run at least 2 campaigns for Zenera’s initiatives - monthly
- Approve plans for campaigns before commencement - a month prior
- Write reports (and recommendations) on all handles based on reach, impression, ROI and other relevant metrics – comprehensive report due on the first week of a new month
Newsletter:
- Collate and send designed newsletter for approval to Supervisor - at least 48 hours before release
- Release newsletter - bi-weekly on Tuesdays
Others:
- Share a report (template to be created with Supervisor) of all targets - weekly on Monday meetings.
Requirements
Key Competencies:
- Content and caption creation skills
- Innovative
- Good writing and editing skills
- Effective organisational abilities
- Team working
- Interpersonal and communication skills
- Strong research skills
- Time management skills.