Hospital Store Officer at Finnih Medical Centre

Job Overview

Location
Lagos, Lagos
Job Type
Full Time
Date Posted
2 years ago

Additional Details

Job ID
71658
Job Views
117

Job Description



Role and Responsibilitie



  • Delivering excellent service to ensure high levels of customer satisfaction.

  • Develop and implement effective inventory management strategies and recordkeeping to ensure optimal stock levels of medical supplies, equipment, and pharmaceuticals.

  • Implement inventory control measures to prevent theft, damage, or loss of supplies, and conduct regular audits to ensure accuracy.

  • Resolve any issues or discrepancies related to inventory, orders, or deliveries in a timely manner.

  • Monitor expiration dates and ensure stock is in good condition. If damaged, near expiration or no longer in good condition, escalate to the COO and coordinate methods to exhaust.

  • Ensure proper storage conditions in compliance with regulatory guidelines.

  • Collaborate with various departments to forecast demand, monitor usage patterns, and anticipate inventory needs.

  • Preparing detailed reports on buying trends, customer requirements, and profits.

  • Collaborate with all departments to understand their needs and preferences, ensuring the availability of specific supplies when required.

  • Coordinate with team leads to create and manage the budget for the store operations, tracking expenditures and identifying cost-saving opportunities.

  • Stay updated on industry trends, advancements in medical equipment, and changes in regulations to make informed decisions about procurement and inventory management.

  • Follow and maintain the storage of vaccination and other medicines according to cold chain protocol.

  • Follow the procedures for labeling items going to each area to ensure safety, security and proper disposal.

  • Ensuring store compliance with health and safety regulations.

  • Maintain a safe and clean working environment by complying with procedures, rules, and regulations.

  • Responding to customer complaints and concerns in a professional manner.

  • Identify and assess customers’ needs to achieve satisfaction

  • Inspiring repeat business from clients

  • Monitoring and measuring client satisfaction

  • Conducting departmental and company-wide workshops and presentations

  • Contribute to developing and following procedures, guidelines, and policies

  • participating in marketing campaigns.

  • Processing confidential data and information according to guidelines.

  • Communicating and coordinating with colleagues as necessary

  • Training and onboarding new staff

  • Maintain a safe and clean working environment by complying with procedures, rules, and regulations.


Educational Requirements and Qualifications



  • Bachelor's Degree in Business Administration, Supply Chain Management, or a related field.

  • Proven experience as a Store Officer or in a similar role


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