Social / Digital Media Officer at 360 Creative Innovation Hub

Job Overview

Location
Lagos, Lagos
Job Type
Full Time
Date Posted
2 years ago

Additional Details

Job ID
74365
Job Views
134

Job Description



Job Overview:



  • We are seeking a dynamic Digital Marketer to join our fashion hub and retail store.

  • The role demands a creative, customer-focused professional with a passion for fashion.

  • Key responsibilities include managing client relationships, driving social media engagement, and enhancing brand visibility. Exceptional communication skills and a strategic mindset are essential.


Responsibilities:



  • Customer Relations: Maintain strong relationships with customers via social channels.

  • Omni-Channel Strategy: Implement a seamless customer experience across all channels.

  • Content Creation: Develop engaging content that promotes the brands across digital platforms.

  • Social Media Management: Regularly update all social media platforms and respond to comments/messages.

  • Brand Promotion: Promote the coworking space, its members, the collective, and its designers.

  • SEO and Website Management: Optimize and update the websites, including managing WordPress and WooCommerce platforms.

  • Analytics: Monitor and analyze digital marketing campaigns and social media performance.

  • Email Marketing: Manage email campaigns, including design and content.

  • Partnership Development: Collaborate with fashion influencers and bloggers for promotional activities.

  • Event Promotion: Promote events hosted at both the coworking space and the collective.

  • Community Engagement: Foster a strong online community that mirrors the physical spaces.

  • Stay Up-to-Date: Keep up with the latest trends in digital marketing, social media, and the fashion industry.


Qualifications:



  • Bachelor’s degree in Marketing, Communications, Business, or a related field.

  • Significant experience in digital marketing and social media management.

  • Proficiency in WordPress, WooCommerce, SEO, email marketing software, content management systems, and data analytics tools.

  • Deep understanding of the fashion industry and Fashion coworking spaces.

  • Proficiency in social media platforms, analytics tools, CRM software, and video editing tools (Capcut, Inshot, etc).

  • Strong communication skills, creativity, problem-solving abilities, and a customer-focused approach.

  • Ability to develop engaging content and manage multiple tasks independently or within a team.


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