• Application Deadline: Thu, 29 Feb 2024 00:00:00 GMT
• Position: Telecommunication Rigger


• Job Type Full Time


• Qualification Secondary School (SSCE)


• Experience 3 years


• Location Kano , Lagos


• Job Field Engineering / Technical 
  

Description 

• To ensure efficient service delivery to customers and ensure customer satisfaction for all new old services and support related service on the wireless platform


• Corporate Customers: Restore service failures within 4 hours of its occurrence- Implementation and integration of new projects.


• Incident Management Communication: Provide prompt feedback for input into the OTRS Application with information relating to activities being carried


• out to resolve customer service incidents.


• Preventive Maintenance: Identify, plan and execute nodes/segment that require preventive maintenance on the network.


• Identify, plan and execute nodes/segment that require preventive maintenance on the network


• Perform standard installation on all wireless link; both core backbone radio and customer links.


• Prepare the as-maintained documentation and generate configuration database within region/subregion for efficient network management


• for the O&M Unit


• Ensure adequate and comprehensive survey reports for new customer link deployment or relocation of existing ones.Support status reports are done and submitted timely as fault docket for review.

Educational Qualifications & Functional Skills

• Candidates should possess a minimum of SSCE.


• 3+ years of relevant work experience.

Functional Skills:

• Customer-centric and stakeholder management.


• Ability to solve complex problems in the shortest available time using own analytical skills.


• Good interpersonal skills with customers, vendors and members of team.


• Good knowledge of installation and configuration of Radio devices and its relevant integration to the network (LAN & WAN).


• Ability to use network monitoring/optimization devices (software/hardware) to proffer solutions to network related problem and optimize network performance where necessary.


• Understanding of the base station power supply (dc and ac) architecture and interconnectivity of relevant power devices/components.


• A hand on experience with use of command prompt and Ping as tool for troubleshooting is desirable.


• Experience with Wireless Point-to-Point and Point-to-Multi point technologies is desirable.


• Experience with leading inter-departmental negotiations, consensus building to reach common technical solutions.


• Strong telecommunications, IP design skills, in depth knowledge of IP Network Troubleshooting.


• Sharp analytical and logical reasoning.


• Work effectively with own initiative with minimal supervision and also as a part of a team.

Demonstrate (Key Competencies):

• Technical Site Survey (TSS) on wireless radio platforms. Using tools like GPS, Binacular, Compasses and Microwave link budget software for data collection and analysis.


• Implementation and integration of new radio and microwave links.


• Radio: License and license-exempt implementation and troubleshooting.


• Ensure JCC are signed off and submitted to Billing Unit for subsequent invoicing.


• Have basic knowledge of IP network design, implementation, and maintenance to support voice, and data.


• Good rigging skills radio technologies.


• Basic knowledge of Antenna technology


• Basic knowledge of frequencies and Modulation schemes.


• Very good knowledge of various Cable and connector types and the termination of the connectors


• Adequate computer knowledge.


• Recommend and modify network configuration to improve efficiency and cost effectiveness.