• Application Deadline: Mon, 15 Apr 2024 00:00:00 GMT
• Position: Tele Loan Recovery Officer


• Job Type Full Time


• Qualification OND


• Experience 1 - 3 years


• Location Lagos


• Job Field Customer Care  , Sales / Marketing / Retail / Business Development 
  

Job Description

• Contacting and tracking customers and informing them of their overdue loans.


• Advising customers on their payment options and negotiating suitable payment plans.


• Following up with clients on previous payment arrangements.


• Maintaining customer payment records.


• Responding to customer queries.


• Maintaining accurate, up-to-date customer account information.


• Reporting daily progress against targets to the Team Leader.

Requirements

• Previous experience working as a Call center agent.


• Excellent typing Skills


• Working knowledge of google workspace.


• Excellent communication and negotiating skills.


• Good listening skills and superb questioning techniques.


• Proximity to Berger, Ikeja, Ketu, Magodo, Ojota and Ogudu

Compensation:

• Base salary of 75k NGN gross per month


• Performance-based bonus of NGN68K gross based on eligibility.


• Common net bonus lies between NGN 40k and NGN 68k per month, the minimum bonus is NGN 0 and the maximum bonus is NGN 68k.


• HMO

Academic Qualifications:

• B.Sc./HND/OND/NCE in any field