• Application Deadline:
• Position: Hostesses


• Job Type Full Time


• Qualification BA/BSc/HND


• Experience 4 years


• Location Abuja


• Job Field Hospitality / Hotel / Restaurant 
  

• We are seeking enthusiastic and welcoming hostesses to join our Restaurant and Lounge. As a hostess, you will be the first point of contact for our guests, creating a positive and memorable first impression.


• Your primary responsibilities will include greeting and seating guests, managing reservations, and coordinating with waitstaff to ensure a smooth dining experience.


• If you have a friendly demeanour and enjoy providing exceptional hospitality, we invite you to be a part of our hospitality team.

KEY DUTIES & RESPONSIBILITIES

• Warmly greet and welcome guests as they arrive, creating a positive and inviting atmosphere.


• Manage and prioritize guest reservations, ensuring efficient seating arrangements.


• Communicate estimated wait times to guests and offer comfortable waiting areas if necessary.


• Escort guests to their tables, providing menus and assisting with seating preferences.


• Maintain a clean and organized waiting area, ensuring it is tidy and well-presented.


• Answer phone calls and assist with inquiries, reservation requests, and general information.


• Coordinate with waitstaff to manage the flow of guests and ensure efficient table turnovers.


• Assist in managing the reservation book, including recording guest details and special requests.


• Inform guests of any special promotions, events, or menu changes.


• Thank guests for their visit as they depart and invite them to return.


• Collaborate with team members to provide excellent customer service and address any guest concerns.

KEY REQUIREMENTS

• Minimum of 4 years experience as a hostess in a similar customer-facing role.


• Exceptional interpersonal and communication skills.


• Friendly and welcoming demeanour with a strong customer service orientation.


• Ability to remain calm and courteous under high-pressure situations.


• Strong organizational and multitasking abilities.


• Proficiency in using reservation management software is a plus.


• Attention to detail