Training Manager at Radisson Hotel Group (RHG)

Job Overview

Location
Lagos, Lagos
Job Type
Full Time
Date Posted
9 days ago

Additional Details

Job ID
84688
Job Views
33

Job Description



As Training Manager, you will join a team that is obsessive about delivering exceptional service where we believe that anything is possible, whilst having fun in all that we do!



Interested then why not say Yes I Can! as we are looking for passionate people just like you!



Key Responsibilities of the Training Manager:



  • Supports the smooth running of the Human Resources Department, where all areas of responsibility are managed and delivered to the highest levels

  • Works proactively to maximize the guest service and the team experience, delivering a positive and responsive approach to enquiries and problem resolution

  • Delivers on plans where human resources initiatives & hotel targets are achieved

  • Works with key stakeholders, effectively managing and reviewing the life cycle of the team within the hotel, fostering a culture of growth, development and performance

  • Responsible for the Human Resources budget and training plan, where together with management, facilitates the evaluation of team performance

  • Builds and maintains effective working relationships with all key stakeholders

  • Reviews and scrutinizes employee resourcing, compensation, employee development, training and succession plans, providing recommendations that will enhance performance and provide added value to the individual and the company

  • Ensures adherence and compliance to all legislation where due diligence requirements and best practice activities are planned, delivered and documented for internal and external audit, performing follow-up as required


Requirements of the Training Manager:



  • Proven experience in HR with excellent problem-solving capabilities

  • Excellent managerial skills with a hands-on approach and lead-by-example work style

  • Commitment to exceptional guest service with a passion for the hospitality industry

  • Ability to find creative solutions, offering advice and recommendations

  • Personal integrity, with the ability to work in an environment that demands excellence, time and energy

  • Experienced in using IT systems on various platforms

  • Strong communication skills


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