• Application Deadline:
• Position: Sales Officer


• Job Type Full Time


• Qualification BA/BSc/HND


• Experience


• Location Lagos


• Job Field Customer Care  , Sales / Marketing / Retail / Business Development 
  


• Salary Range ₦50,000 - ₦100,000/month
  

Responsibilities:

• Customer Assistance:
  
  
  
  • Greet customers as they enter the store and ascertain their needs.
  
  
  • Provide detailed information about products, including features, specifications, and pricing.
  
  
  • Assist customers in making informed purchasing decisions by offering product recommendations based on their requirements.
  
  
  • Handle customer inquiries, complaints, and returns professionally and efficiently.
  
  
  
  


• Sales Generation:
  
  
  
  • Actively engage with customers to promote sales and achieve monthly targets.
  
  
  • Upsell and cross-sell products to maximize revenue and enhance customer satisfaction.
  
  
  • Demonstrate product functionalities and advantages to customers to encourage purchases.
  
  
  • Stay updated on new product releases and promotions to effectively promote and sell merchandise.
  
  
  
  


• Store Maintenance:
  
  
  
  • Ensure the cleanliness and organization of the store's display areas, including product shelves, counters, and demo stations.
  
  
  • Monitor and replenish merchandise on the sales floor to maintain adequate inventory levels.
  
  
  • Assist in periodic stocktaking activities to accurately account for inventory.
  
  
  
  


• Product Knowledge and Training:
  
  
  
  • Continuously educate yourself on the latest trends, technologies, and features of electronic products.
  
  
  • Attend training sessions and product briefings provided by manufacturers or the company to enhance product knowledge.
  
  
  • Share insights and best practices with team members to improve overall sales performance.
  
  
  
  


• Team Collaboration:
  
  
  
  • Collaborate with colleagues and other departments to ensure a seamless customer experience.
  
  
  • Communicate effectively with the sales team and management regarding customer feedback, sales trends, and inventory requirements.
  
  
  
  

Requirements

• High school diploma or equivalent; degree in Business Administration or related field preferred.


• Proven experience in retail sales, preferably in the electronics industry.


• Excellent communication and interpersonal skills.


• Strong customer service orientation with a passion for helping people.


• Ability to work in a fast-paced environment and handle multiple tasks simultaneously.


• Basic understanding of electronic products and their specifications.


• Proficiency in using point-of-sale (POS) systems and other sales software.


• Flexibility to work evenings, weekends, and holidays as required.


• Physical ability to stand and walk for extended periods.


• Willingness to undergo background checks or screenings as required by the company.


• Commitment to upholding company policies and ethical standard.