On Demand Strategic Account Manager at Glovo

Job Overview

Location
Lagos, Lagos
Job Type
Full Time
Date Posted
1 year ago

Additional Details

Job ID
92522
Job Views
131

Job Description



YOUR MISSION


We are looking for a results driven problem solver to join the team in Nigeria to scale Glovo’s On Demand product, a new vertical that helps our partners deliver orders created in their own channels (website, phone, application) via Glovo’s fleet of riders. As the Strategic Account Manager - intern, you will support the team in growing the business.


THE JOURNEY



  • Support the On Demand team with daily operational tasks

  • Support in building proposals to establish a strong working relationship with partners

  • Support in the activation and onboarding of partners during the implementation phase to ensure that they can operate independently

  • Own the relationship with the partner for everything related to the On-Demand solution

  • Proactively share feedback from partners with HQ product and operations teams to generate improvements e.g. tech improvements

  • Track operational metrics for key accounts

  • Define scalable processes, making sure partners are self-sufficient in using our tools.

  • Review and propose partner communications, ensuring partner engagement and long-term relationships.

  • Actively collaborate with your colleagues and learn from each other in a supportive environment that allows you to grow, develop and make a difference


WHAT YOU WILL BRING TO THE RIDE



  • Availability for 6 months to 1 year full-time internship

  • Bachelor’s degree in Business, Marketing or Sales (preferred)

  • Up to 1 year of work experience in a business, commercial, sales, account management or marketing field (preferred)

  • Problem solver, data-driven with an analytical approach

  • Determined to get things done: no job is too big or too small

  • Proactivity, organization and obsession with details

  • Strong communication skills

  • Advanced stakeholder management skills

  • Excellent knowledge of Google Docs and MS Office, Excel

  • Proficiency in English

  • An empathetic, inclusive and curious attitude


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