Job Description
- Application Deadline: Wed, 7 Aug 2024 00:00:00 GMT
- Position: Team Lead, Visa Settlement
- Job Type Full Time
- Qualification BA/BSc/HND
- Experience
- Location Lagos
- Job Field Banking 
JOB OBJECTIVE(S)
- Supervise and manage the VISA Settlement Desks In line with stated processes and procedures.
DUTIES & RESPONSIBILITIES
- Supervises the prompt and accurate settlement of all variants of the VISA Card (Classic, Gold, Premium and prepaid) across the different transaction types (Domestic & International transactions) and across the available channels (ATM, POS and Web)
- Oversees the timely and accurate treatment of all VISA Dispense errors, chargebacks, representments, cash disbursement reversal adjustments and refunds.
- Manages the settlement of VISA First Pay link transactions.
- Partner with Account monitoring and Investigating team in the review and resolution of
- reconciliation entries on Visa related accounts
- Supervises timely upload of all off cycle, annual and monthly credit card repayment as
- Processing of upload files from other sections of the unit.
- Manages the correct recognition of fees, charges and income for all VISA transactions.
- Ensures prompt and accurate funding of offshore accounts.
- Ensure timely resolution of discrepancies and enquiries on customers’ accounts and
- merchant settlements related to VISA transactions.
- Monitor and close all SLAs emanating from VISA settlement activity.
- Ensure proper and adequate stakeholders’ engagement as the need arises.
- Ensures a database of VISA activity files are maintained and updated.
- Review with the business and processing of VISA International monthly billing to the Bank(training costs, issuer fees, acquirer fees, etc.)