State Manager at HRD Solutions

Job Overview

Location
Lagos, Lagos
Job Type
Full Time
Date Posted
1 year ago

Additional Details

Job ID
96875
Job Views
89

Job Description



Position Summary



  • We are seeking a highly experienced and motivated State Manager to lead our business growth efforts within a designated state. The ideal candidate will have at least 5 years of experience in FMCG, lending, and fintech sectors.

  • As a State Manager, you will be responsible for managing Account Officers, overseeing users in your state, and driving business growth.


Responsibilities

Business Growth and Development:



  • Develop and implement strategies to grow the business within your state.

  • Identify and pursue new business opportunities and partnerships.

  • Monitor market trends and competitor activities to adjust strategies as needed.


Team Management:



  • Recruit, train, and manage Account Officers to ensure high performance.

  • Set clear performance goals and provide regular feedback and coaching.

  • Foster a positive and productive team environment.


User and Supplier Acquisition:



  • Identify and recruit new retailers and distributors (suppliers) within the state.

  • Develop and maintain strong relationships with retailers and distributors.

  • Ensure seamless onboarding and integration of new users and suppliers


User Management:



  • Oversee the management of users (retailers) within the state.

  • Ensure excellent customer service and support are provided to all users.

  • Address and resolve any issues or concerns raised by users.


Performance Monitoring:



  • Track and analyze key performance indicators (KPIs) to assess business performance.

  • Prepare and present regular reports on business activities and performance.

  • Use data and insights to drive decision-making and continuous improvement.


Operational Excellence:



  • Ensure all operations within the state comply with company policies and procedures.

  • Maintain accurate and up-to-date records of all business activities.

  • Leverage technology, including Excel, to streamline operations and improve efficiency.


Qualifications



  • Bachelor’s degree in Business Administration, Finance, Marketing, or a related field.

  • Minimum of 5 years of experience in FMCG, lending, or fintech sectors.

  • Proven track record of managing and growing a business or territory.

  • Strong leadership and team management skills.

  • Excellent communication and interpersonal skills.

  • Proficient in Microsoft Excel and other relevant software tools.

  • Ability to work independently and make informed decisions.

  • Strong analytical and problem-solving abilities.


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