• Application Deadline: Fri, 30 Aug 2024 00:00:00 GMT
• Position: Engineer - Solutioning Network


• Job Type Full Time , Hybrid


• Qualification BA/BSc/HND


• Experience 3 years


• Location Lagos


• Job Field ICT / Computer 
  

Mission/ Core purpose of the Job

The Engineer - Solutioning Network will manage the end-to-end delivery of any service, internal or external. The Engineer - Solutioning Network will have a complete overview on the network and the asset from Bayobab. The role will also provide technical support to Pre-sales team, Sales team and Commercial team when require for solution to the customer.

Responsibilities

Key Performance Areas: 

Core, essential responsibilities / outputs of the position (KPA's)

The Engineer - Solutioning Network will be accountable to achieve the following objectives: 

• Manager the delivery of end-to-end wholesale capacity and managed network services (MPLS), both internationally and domestically within OpCos by working with the network teams within OpCos 


• Support Low Level Design (HLD) of new link integrated, with all technical information’s 


• Prepare a detailed handover documentation to NOC and Backoffice for each service delivered  


• Provide inputs if required for solution design of L2VPN, L3VPN and SDH P2P or P2MP 


• Provide various reports for customer request for wholesale to monitor the network and the services 


• Liaise with network and technology teams in OpCos to understand the fixed infrastructure landscape in the countries 


• Liaise with the GEBU SPOC and with the Enterprise business units to provide multi-country enterprise fixed line solutions 


• Support the wholesales unit with solutions architecture capabilities when it is required


• Ensure full customer satisfaction over the wholesale / solution delivery process 


• Tailor and customize commercial solutions dependent on regulatory approval 

Role Deliverables 

• Inputs to complex client proposals, both internal (MTN OpCos, Enterprise business units) and external, from a technical point of view 


• Analysis of the requests of the connectivity per period


• Inputs for asset investment recommendations 


• Integrated carrier wholesale solution design/landscape 


• Defined Infrastructure plan for the international connectivity - Operational presentations 


• Support internal customer for inputs on feasibility and solution design 


• Assist customer meeting to provide technical support and inputs


• Lead and manage cross-functional, collaborative teams on best practice for service delivery or process improvement initiatives  

Role Dependencies 

• Inputs for wholesales business units in client solution designs 


• Understand the sales service order form and the customer requirements and translate to a technical solution 


• Keep updated records of the services provisioned and circuit on the Global MTN infrastructure


• Technical solutions alignment to regulatory approval across multiple jurisdictions

Job Requirements 

Education:

• Bachelor’s degree in computer science, Telecommunication or Engineering


• Training / Certification / Skills on the transmission network (Fiber, Microwave, satellite)


• Training / Certification / Skills on IP/MPLS network


• Training / Certification / Skills on project management

Experience:

• 3+ years’ experience in transmissions, IP/MPLS and Project management 


• Key business soft skills including but not limited to problem solving, information processing, analytical understanding of key industry trends, influencing and motivating team members 


• Data interpretation, quality focus, continuous improvement, keen to innovation and research and development, risk management and reporting skills 


• Strong communication skills 


• Highly client driven interactions

Competencies:

• Understanding of the fixed connectivity infrastructure wholesale landscape with a focus on emerging markets


• Understanding of product and solution architecture in the fixed connectivity assets space


• Excellent professional expertise and market knowledge, including good understanding of the competitive environment


• Strong public relations and interpersonal skills to be able to function across multiple business lines in a multicultural environment


• Good understanding of wholesale market products in order to manage and support bids


• Multi-tasking capability to manage complex RFP’s.


• Clear understanding and incorporation of the SLA into the customer value proposition.


• Strong networking skills to build Bayobab professional relationships 


• Effective oral and written communication skills


• Strong analytical, organisational and planning skills to execute commercial reports and inputs form Bayobab budgeting


• Relationship based-sales skills and strong customer focused approach 


• Effective oral and written communications and public relations as well as excellent negotiation skills to be able to function across multiple business lines in a multicultural environment


• Strong computer literacy

Other:

• Regional and international travel


• Ability to adapt to changing requirements of business and staff members