The Social media community manager will play a crucial role in shaping and fostering a vibrant online community around our brands and products.
This person will be responsible for creating engaging and authentic contents, building relationships with our audience and leveraging various social media platforms to enhance brand visibility and community engagements.
Reports To: The Supervisor
Responsibilities
Developing and implementing a community engagement strategy aligned with the brand while fostering a sense of community with the audience/customers.
Creating and curating compelling video contents featuring personal interactions showcasing and speaking about our products for social media, forums, and communities.
Monitoring social media trends and industry developments to identify opportunities for engagement and content creation.
Identifying and collaborating with influencers and brand ambassadors to extend reach and strengthen community.
Maintaining brand presence and engagements and responding timely to community inquiries, comments, and feedback.
Organizing and executing online/offline community events or campaigns, webinars and challenges while encouraging participation to foster community interactions and loyalty
Requirements
Must have at least an OND qualification.
Must be able to feature in creative video content.
Must have proven experience as a community manager or a similar role.
Must have a good understanding on the use of social media.
Must have exceptional communication and interpersonal skill.