Job Description
Responsibilities
- User Support
- Create employee details and login access for all staff in the banking application and Mail Server
- Train Staffs on Banking Software and Computer Applications
- Troubleshooting, diagnosing, and resolving software problems in the bank application
- End of Day/End of Month /End-of-year Processing
- Backup/Restore Data
- Database administration: SQL
- Management of Security Devices
- Prepare written documents (e.g. Internal Memo, Monthly Subscription, Reports, Letters, Minutes)
- Maintain documents and files (e.g. SLAs, Receipts)
- Liaise with I.T. Vendors/Technicians/Software provider/ISP Providers
- Monitor, order and distribute computer supplies
- Manage the Bank’s SMS portal
- Maintain Error Logs
- Manage hardware installations/Repairs (e.g. Printer, Laptop, Copier)
- Track and monitor security of hardware and software systems (e.g. Malware/Virus Scan)
- Troubleshooting and management of Bank’s Local Area Network
- Troubleshooting of Banks networking and communication Infrastructure (LAN, IP Phones etc.)
- Analyses and reviews audit findings and follows up with IT Support teams to ensure timely resolution
Qualifications
- Bachelor’s degree in Computer Science or related fields. Additional qualifications would be an added advantage.
- Minimum of 3 years’ cognate experience. Previous experience in a financial institution is mandatory.
- Background in designing/developing IT systems and planning IT implementation
- Working knowledge of systems engineering, computer maintenance, server administration, installation, repair and troubleshooting.
- Hands on experience with computer networks and Network administration.
- Excellent organizational/ leadership skill
- Experience in implementation and evaluation of IT systems
- Understanding of computer systems (hardware and software) and networks.
- Knowledgeable in data centre management.
Salary
N70,000 - N120,000 / Month.
Benefits:
- HMO
- Constant Training and Development
- Leave & Passage Allowance
- Performance Induced Pay
- 13th Month.