Business Manager at People Capacity Management

Job Overview

Location
Lagos, Lagos
Job Type
Full Time
Date Posted
13 days ago

Additional Details

Job ID
107437
Job Views
29

Job Description






Responsibilities




  • Proven Track Record in Luxury Hospitality including high-end hotels, premium flight services, and upscale vacation rentals

  • Access to a robust, well-established sales network in the luxury hospitality or travel space, capable of opening doors to high-value clients and sales channels that contribute to growth

  • Successful track record in building and scaling high-performing teams, especially in sales and customer service, to uphold exceptional service standards and operational excellence.

  • Skilled at creating efficient structures and workflows to support the growth of a large, diverse team, including hiring, training, and performance management.

  • Experience in facility management, particularly in the upkeep and maintenance of luxury properties, ensuring the highest standards in both appearance and functionality to maintain a premium guest experience

  • Knowledgeable in the use of hospitality technology, including booking platforms, CRM systems, guest experience software, and analytics tools for operational optimization



Requirements




  • Minimum of a First Degree

  • Minimum of 5 years relevant work experience in travel and tour

  • Knowledge of facility upkeep, management and maintenance of luxury properties



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