Business Manager at People Capacity Management

Job Overview

Location
Lagos, Lagos
Job Type
Full Time
Date Posted
1 year ago

Additional Details

Job ID
107437
Job Views
106

Job Description






Responsibilities




  • Proven Track Record in Luxury Hospitality including high-end hotels, premium flight services, and upscale vacation rentals

  • Access to a robust, well-established sales network in the luxury hospitality or travel space, capable of opening doors to high-value clients and sales channels that contribute to growth

  • Successful track record in building and scaling high-performing teams, especially in sales and customer service, to uphold exceptional service standards and operational excellence.

  • Skilled at creating efficient structures and workflows to support the growth of a large, diverse team, including hiring, training, and performance management.

  • Experience in facility management, particularly in the upkeep and maintenance of luxury properties, ensuring the highest standards in both appearance and functionality to maintain a premium guest experience

  • Knowledgeable in the use of hospitality technology, including booking platforms, CRM systems, guest experience software, and analytics tools for operational optimization



Requirements




  • Minimum of a First Degree

  • Minimum of 5 years relevant work experience in travel and tour

  • Knowledge of facility upkeep, management and maintenance of luxury properties



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