Retail Manager (Fashion Store) at Ardent Universe

Job Overview

Location
Lagos, Lagos
Job Type
Full Time
Date Posted
2 days ago

Additional Details

Job ID
107563
Job Views
26

Job Description






We are seeking an experienced and highly motivated Retail Manager to oversee daily operations at a leading fashion retail store. This role requires strong leadership skills, a passion for fashion, and a deep commitment to providing outstanding customer service. As the Retail Manager, you will be responsible for driving sales, managing store operations, leading a team, and ensuring the store maintains its high standards of customer service and product presentation.



Key Responsibilities:




  • Handle day-to-day store operations, including opening and closing procedures, as well as cash reconciliation.

  • Supervise a team of sales associates and cashiers.

  • Monitor daily, weekly, and monthly sales reports.

  • Oversee all aspects of customer service, ensuring that every customer has an exceptional shopping experience.

  • Plan and execute in-store promotions, sales events, and product launches to drive customer engagement and sales.

  • Handle customer inquiries, complaints, and returns with professionalism and care.

  • Manage stock levels, monitor inventory, and place orders accordingly.



Qualifications:




  • Minimum of 3-5 years of experience in a management role, preferably in the fashion industry.

  • Proven experience in managing and motivating a team, with a strong ability to lead by example.

  • Deep commitment to providing an outstanding customer experience and resolving issues effectively.

  • A solid understanding of fashion trends, products, and customer preferences.

  • Excellent verbal and written communication skills to interact effectively with customers, staff, and corporate management.

  • Familiarity with retail management software, POS systems, and inventory management tools.



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