Job Description
Job Summary
The IT Officer is responsible for the day-to-day management of the bank's IT systems, ensuring they are secure, efficient, and aligned with the bank's goals.
Key Responsibilities
- IT System Administration: Manage and maintain the bank's IT systems, including hardware, software, and network infrastructure.
- Technical Support: Provide technical assistance to staff, resolving IT-related issues and ensuring minimal downtime.
- Cybersecurity: Implement and maintain robust security measures to protect the bank's IT systems and data from cyber threats.
- Data Management: Ensure the integrity, confidentiality, and availability of the bank's data, implementing data backup and recovery procedures.
- IT Project Management: Assist in planning, implementing, and monitoring IT projects, ensuring they are completed on time, within budget, and to the required quality standards.
- Compliance: Ensure IT systems and processes comply with relevant laws, regulations, and industry standards.
- Training and Development: Provide training and support to staff on IT systems, promoting effective usage and minimizing errors.
Requirements
- Education: Bachelor's degree in Computer Science, Information Technology, or a related field.
- Experience: At least 2 years of experience in IT, preferably in a banking or financial institution.
- Technical Skills: Proficiency in IT service management, cybersecurity, data management, and IT project management.
- Certifications: Relevant IT certifications, such as CompTIA A+, Cisco CCNA, or ITIL Foundation.
- Soft Skills: Excellent communication, problem-solving, and analytical skills.