Waitress / Waiter at Precious Palm Royal Hotel

Job Overview

Location
Lagos, Kogi
Job Type
Full Time
Date Posted
7 months ago

Additional Details

Job ID
109503
Job Views
46

Job Description






Job Summary




  • Provide exceptional dining service by taking orders, serving food and beverages, and ensuring guests have a memorable experience.

  • Maintain a clean, welcoming dining environment while adhering to service standards and hospitality protocols.



Key Roles & Responsibilities

Guest Service:




  • Greet guests warmly and present menus.

  • Provide menu recommendations and answer guest inquiries.

  • Take accurate food and beverage orders and relay them to the kitchen or bar.



Order Delivery:




  • Serve meals and drinks promptly and professionally.

  • Ensure orders are complete and meet quality standards before serving.



Table Management:




  • Set up, clean, and reset tables as needed.

  • Monitor and maintain cleanliness in the dining area throughout service.



Customer Satisfaction:




  • Address customer concerns or complaints with professionalism.

  • Provide prompt solutions or escalate issues to supervisors when necessary.



Billing and Payments:




  • Present bills, process payments, and provide accurate change.

  • Maintain accurate records of transactions and sales.



Compliance and Safety:




  • Follow health, hygiene, and safety protocols at all times.

  • Adhere to company service standards and regulations.



Team Collaboration:




  • Work with kitchen and bar staff to ensure seamless service.

  • Assist colleagues when needed to maintain smooth operations.



Product Knowledge:




  • Stay informed about the menu, daily specials, and promotions.

  • Participate in training and development programs as required.



Inventory and Supplies:




  • Monitor and report low-stock items to ensure service readiness.



Other Duties:




  • Perform any additional tasks assigned by supervisors or management.



Qualifications




  • Interested candidates should possess an OND qualification with 1-2 years experience.



Cookies

This website uses cookies to ensure you get the best experience on our website. Cookie Policy

Accept