• Application Deadline:
• Position: Front Desk Officer



• Job Type Full Time



• Qualification BA/BSc/HND



• Experience 1 - 2 years



• Location Lagos




• Job Field Administration / Secretarial 
  
  

Role Summary

• We are seeking to hire a courteous and professional Front Desk Officer to join our team.


• As a front desk officer, you will be the first point of contact for visitors and clients, providing excellent customer service and administrative support.


• The ideal candidate must be friendly, organized, and capable of handling a variety of tasks in a fast-paced environment.

Key Responsibilities

• Greet and welcome visitors and clients in a friendly and professional manner.


• Answer and direct phone calls to appropriate individuals.


• Manage inquiries and provide information about the organization's products or services.


• Schedule appointments and meetings, and maintain calendars for staff.


• Receive, sort, and distribute mail and deliveries.


• Maintain a clean and organized reception area.


• Assist with administrative tasks, such as filing, photocopying, and data entry.


• Monitor and maintain office supplies and equipment.


• Assist with other administrative duties as assigned.

Job Requirements

• Education – Minimum of HND/BSc. degree in any discipline.


• Experience – Must have a minimum of 1 - 2 years experience working in a customer service or administrative role.


• Excellent communication and interpersonal skills


• Professional appearance and demeanor


• Strong organizational and multitasking abilities


• Proficiency in Microsoft Suites (MS Excel, Word, PowerPoints)


• Ability to work independently and as part of a team.


• Attention to detail and high level of accountability, efficiency and accuracy.


• Exceptional time management, and customer service skills.

Behavioral Competencies:

• Communication Skills – Have excellent written and verbal communication skills and also be able to convey ideas &positions clearly.


• Planning &Organizing – Ability to establish priorities, plan, coordinate and monitor own work plan.


• Collaborative Skills – Ability to work effectively with a team in carrying out and executing assignments.