Business Development Manager at Kuda Bank

Job Overview

Location
Lagos, Lagos
Job Type
Full Time
Date Posted
11 days ago

Additional Details

Job ID
109678
Job Views
28

Job Description






Role Overview



As the Business Development Manager, you will play a critical role in expanding Kuda’s merchant network and driving the adoption of KudaPOS. This role require a strategic thinker with a hands-on approach to build relationships, manage teams, and deliver measurable results. You will lead efforts to establish KudaPOS as a preferred payment solution for merchants across Lagos, working closely with internal teams and external partners to achieve this goal.



Key Responsibilities



Merchant Network Expansion




  • Establish and build out a robust merchant network for KudaPOS within Lagos.

  • Identify new market opportunities and onboard merchants in various sectors, including retail, FMCG, hospitality, and e-commerce.

  • Create and maintain relationships with agents, aggregators, and merchants to ensure long-term engagement.



Management and Training 




  • Manage and oversee a team of over 20 field agents and business development executives.

  • Develop and deliver training programs for BDEs, merchant agents, and other team members to ensure a deep understanding of KudaPOS and its benefits.

  • Conduct induction training and provide ongoing support to team members.



Sales and Customer Engagement 




  • Drive awareness and educate merchants and customers on the features and benefits of KudaPOS.

  • Ensure merchants attract customers to use KudaPOS by providing strategic guidance and support.

  • Collaborate with merchants to identify pain points and offer tailored solutions.



Performance Monitoring and Reporting 




  • Set sales targets and develop strategies to meet and exceed them.

  • Provide weekly performance reports and market insights to management.

  • Track team performance and ensure alignment with organizational goals.



Market Development and Strategy 




  • Coordinate and maintain relationships with agents, aggregators, and merchants.

  • Leverage networking opportunities to create new business partnerships and onboard additional agents/merchants.

  • Develop and execute strategies to increase sales volume and market share.



Process Improvement and Collaboration 




  • Adopt a team-oriented approach to work with internal teams and external stakeholders.

  • Collaborate with marketing, operations, and customer success teams to streamline processes and enhance merchant satisfaction.



Requirements



Qualifications and Experience




  • Bachelors degree in Business Administration, Marketing, or a related field.

  • 3 years of experience in business development, sales, or merchant acquisition, preferably in fintech or financial services.

  • Proven track record of managing and training sales teams to achieve sales targets.

  • Demonstrated ability to onboard and manage a large network of merchants.



Key Skills 




  • Strong leadership and team management skills.

  • Excellent communication and negotiation abilities.

  • Proficiency in using CRM tools and Microsoft Office Suite.

  • Analytical skills with the ability to use data to drive decision-making.

  • Strategic thinker with a results-oriented mindset.



Similar Jobs

Cookies

This website uses cookies to ensure you get the best experience on our website. Cookie Policy

Accept