Sales Enablement Specialist at Interswitch

Job Overview

Location
Lagos, Lagos
Job Type
Full Time
Date Posted
3 months ago

Additional Details

Job ID
110591
Job Views
46

Job Description






Job Summary




  • Ensure the sales team possesses the necessary skills, knowledge, and expertise to compete and win in the marketplace.

  • Develop and implement best practices in sales excellence.

  • Accelerate sales enablement and performance with an established range of solutions.

  • Provide training, consultation, and coaching services to support sales enablement.

  • Collaborate with frontline sales managers and leads to design and execute effective management disciplines to drive Interswitch sales.

  • Implement timely service delivery, engage relevant stakeholders, and share updates on progress and achieved milestones.



Key Responsibilities



Operational Compliance




  • Develop knowledge and understanding of Interswitch's policies, procedures, and relevant regulatory codes.

  • Ensure adherence to standards and obtain authorization for exceptions from a supervisor or manager.



Sales Operations Management




  • Provide operational support services and, at times, act as a first-line supervisor in a transactional operations area.

  • Accelerate sales enablement and performance with an established range of solutions.

  • Support sales enablement through training, consultation, and coaching services.

  • Work closely with frontline sales managers and leads to drive effective management disciplines for sales.



Data Collection, Analysis, Management, Insights, and Reporting




  • Collate and analyze data using pre-set tools and methods.

  • Contribute to the preparation of data and analytics reports.

  • Provide support and advice on training data management systems.

  • Develop weekly progress reports, including:

  • Activities progress against set timelines.

  • Key risk and control indicators.

  • Overall improvements to processes and procedures.

  • Submit reports to the Lead, Sales Operations.



Stakeholder Engagement




  • Assist with stakeholder engagement through arranging actions, meetings, events, and supporting materials.

  • Attend meetings led by Lead, Sales Operations, and acquire client needs on sales strategies requirements.

  • Execute sales mitigation activities in line with communicated requirements.

  • Build and maintain long-term relationships with internal sales personnel, contractors, clients, and consultants.



Policy and Process Development & Implementation




  • Work within established procedures to achieve goals.

  • Collaborate with sales leadership to develop, execute, and optimize enablement programs.

  • Determine sales enablement priorities with stakeholders and communicate KPIs.

  • Facilitate content creation and use with sales and marketing teams.

  • Consolidate and integrate feedback into enablement strategies.



Sales Training, Assessments, and Knowledge Management




  • Identify sales training needs and develop or acquire training courses to address gaps.

  • Run training programs and provide coaching or mentorship to team members.

  • Contribute to creating assessment centers and tailor assessment exercises.

  • Implement policies and share knowledge on sales outcomes and innovative practices.

  • Track training budgets and report variances to the Lead, Sales Operations.



Channel Partner Onboarding and Offboarding




  • Manage the delivery of onboarding and offboarding processes for channel partners.

  • Ensure timely and accurate completion of administration processes.

  • Provide support and guidance to line managers, new joiners, and leavers.

  • Propose improvements to procedures.



Requirements



Education




  • University First Degree in Business Administration, Statistics, Sales and Marketing, or any Finance-related field.



Experience




  • At least 6 years of experience in Sales, with a focus on Sales Training and Enablement.



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