Housekeeping / Operations Supervisor at Brilliant Performance Solutions Limited

Job Overview

Location
Lagos, Lagos
Job Type
Full Time
Date Posted
6 months ago

Additional Details

Job ID
110602
Job Views
47

Job Description






Job Summary




  • Our client currently requires the services of a professional Housekeeping / Operations Supervisor who has previous experience in managing Service Apartments.

  • This person will oversee the activities of the other employees that are tasked with housekeeping activities and operational activities.

  • The ideal person must have not less than 5 years’ experience



Job Responsibilities




  • Supervise and train housekeeping staff, including scheduling and assigning tasks.

  • Ensure all rooms and common areas are cleaned and maintained to high standards.

  • Develop and implement cleaning procedures and protocols.

  • Conduct quality control checks to ensure work meets established standards.

  • Manage inventory of cleaning supplies and equipment, including requisitions for restocking.

  • Resolve customer complaints related to housekeeping services.

  • Address maintenance issues and report to the maintenance department.

  • Monitor and ensure compliance with occupational health and safety standards.

  • Perform administrative tasks such as timecards, attendance, and payroll.

  • Collaborate with other departments to ensure facilities are maintained to high standards.

  • Oversee all operations when the Manager is not in

  • Handle bookings and customer services when necessary

  • Resolve guest ssues the absence of the Manager



Requirements




  • B.Sc / HND / OND qualification

  • Proven work experience as a Housekeeping Supervisor or similar role

  • In-depth knowledge of cleaning best practices, chemicals, equipment, and procedures

  • Strong leadership, organizational, and communication skills

  • Excellent time management and multitasking abilities

  • Ability to work independently and as part of a team

  • Knowledge of health and safety regulations and practices.



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