Housekeeping / Operations Supervisor at Brilliant Performance Solutions Limited

Job Overview

Location
Lagos, Lagos
Job Type
Full Time
Date Posted
14 days ago

Additional Details

Job ID
110602
Job Views
28

Job Description






Job Summary




  • Our client currently requires the services of a professional Housekeeping / Operations Supervisor who has previous experience in managing Service Apartments.

  • This person will oversee the activities of the other employees that are tasked with housekeeping activities and operational activities.

  • The ideal person must have not less than 5 years’ experience



Job Responsibilities




  • Supervise and train housekeeping staff, including scheduling and assigning tasks.

  • Ensure all rooms and common areas are cleaned and maintained to high standards.

  • Develop and implement cleaning procedures and protocols.

  • Conduct quality control checks to ensure work meets established standards.

  • Manage inventory of cleaning supplies and equipment, including requisitions for restocking.

  • Resolve customer complaints related to housekeeping services.

  • Address maintenance issues and report to the maintenance department.

  • Monitor and ensure compliance with occupational health and safety standards.

  • Perform administrative tasks such as timecards, attendance, and payroll.

  • Collaborate with other departments to ensure facilities are maintained to high standards.

  • Oversee all operations when the Manager is not in

  • Handle bookings and customer services when necessary

  • Resolve guest ssues the absence of the Manager



Requirements




  • B.Sc / HND / OND qualification

  • Proven work experience as a Housekeeping Supervisor or similar role

  • In-depth knowledge of cleaning best practices, chemicals, equipment, and procedures

  • Strong leadership, organizational, and communication skills

  • Excellent time management and multitasking abilities

  • Ability to work independently and as part of a team

  • Knowledge of health and safety regulations and practices.



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