Restaurant Managers at Jibs-Ray Nigeria Limited

Job Overview

Location
Lagos, Lagos
Job Type
Full Time
Date Posted
3 months ago

Additional Details

Job ID
111319
Job Views
37

Job Description






Job description




  • Organizing schedules and producing shift rotas

  • Working with the HR department to implement Staff incentive

  • Ensuring reports are sent to appropriate channels as at when due.

  • Develop plans and tactics to achieve and exceed daily sales targets

  • Provide individuals with development training to maximize their skills

  • Ensure front counter procedures are being used consistently by all staff

  • Seek and suggest ways to reduce waste and operational costs of the restaurant

  • Ensure orderliness among staff and ensuring all staff are executing their duties on time and that all Staff including new ones are in compliance with company policies

  • Monitor Inventory to ensure that food supplies and restaurant essentials are adequate

  • Develop and implement methods of improving customer satisfaction through excellent service

  • Oversee the general activities of the restaurant during your shift and proper handover to the next shift.

  • Manage absence and disciplinary issues, and escalate to the Human Resources department.

  • Resolve customer’s complaints professionally and review customer’s surveys

  • Maintaining food quality standards by ensuring products delivered from the production floor are in line with the company's standard

  • Oversee food production, storage and presentation to ensure compliance with food, hygiene, health and safety regulations/guidelines.

  • Training staff to follow restaurant procedures, and champion learning and development training to improve team productivity and maximize their skills

  • Keep abreast of local competition and develop plans to retain customers by managing the implementation of local sales-building programs through constant promotion and marketing.

  • Expected Reports

  • Daily Operational Report

  • Weekly Staff Attendance

  • Candidates should stay within VICTORIA ISLAND or its environ

  • Daily Sales Analysis



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