• Application Deadline:
• Position: Head of Operations



• Job Type Full Time



• Qualification BA/BSc/HND , MBA/MSc/MA



• Experience 5 - 7 years



• Location Rivers




• City Port Harcourt




• Job Field Administration / Secretarial  , Engineering / Technical 
  
  

Job Summary:

• The Head of Operation is responsible for ensuring the efficient operation and maintenance of the physical infrastructure, systems, and equipment to provide a safe, clean, and functional environment for patients, staff, and visitors. This includes managing the hospital facility operations, maintenance, safety, security, and compliance with health, safety, and regulatory standards.

Key Responsibilities:

• Oversee the day-to-day operations of the facility, including maintenance of physical assets, HVAC, electrical systems, plumbing, elevators, and other critical infrastructure.


• Ensure compliance with all local, state, and federal regulations related to healthcare facilities.


• Manage utility services and ensure efficient energy usage and waste management.


• Supervise and coordinate facility maintenance, including routine inspections and emergency repairs.


• Ensure that the facility is in compliance with health and safety standards, including those set by OSHA, the Department of Health, and other regulatory bodies.


• Develop and implement emergency preparedness plans, including fire safety protocols and disaster response plans.


• Ensure that safety equipment (fire alarms, sprinklers, security systems) is maintained and functional.


• Develop and manage the annual budget for facilities operations, including capital improvement projects.


• Monitor and control operational costs, ensuring cost-effective energy use, supplies, and service practices.


• Prepare reports and presentations related to facilities management for senior leadership.


• Supervise the facility management team, including maintenance staff, janitorial staff, and contractors.


• Provide training and development opportunities to staff.


• Foster a collaborative and efficient work environment, ensuring service levels meet or exceed hospital standards.


• Negotiate contracts with vendors and service providers (e.g., cleaning, landscaping, security).


• Manage relationships with external contractors for construction, renovation, or major repairs.


• Monitor vendor performance to ensure compliance with contract terms.


• Coordinate facility space planning and optimization for patient care, staff workspaces, and common areas.


• Oversee any remodelling or expansion projects in the facility, ensuring minimal disruption to operations.


• Manage internal and external signage to meet regulatory requirements and patient needs.


• Promote green building practices and sustainability efforts to reduce environmental impacts, such as energy-efficient systems and waste reduction programs.


• Ensure compliance with sustainability certifications, if applicable.

Requirements

Educational Qualifications:

• A Bachelor's degree in Facility Management, Engineering, Architecture, Business Administration, or a related field.


• A Master's degree in Business Administration (MBA), Healthcare Administration, or a related advanced field may be preferred in larger facilities or for senior-level positions.

Certifications or Licenses:

• Certified Facility Manager (CFM) from the International Facility Management Association (IFMA).


• Occupational Safety and Health Administration (OSHA) certification.


• Knowledge of healthcare-specific regulations (e.g., The Joint Commission standards, NFPA codes) is often required.


• Fire Safety certification or other relevant certifications for emergency preparedness.

Experience:

• A minimum of 5-7 years of experience in facility management, with at least 3 years in a healthcare or hospital setting.


• Proven experience in managing large teams and coordinating multiple projects simultaneously.


• Experience in vendor management, contract negotiation, and facilities budgeting.