The Digital Marketing & PR Officer is responsible for planning, implementing, managing and monitoring company's Digital and Social Media strategy for the Group in order to increase our online presence, brand awareness, improve Marketing efforts and increase sales.
JOB DESCRIPTION
Redesign and manage the Group’s website to ensure it is well designed & functional, easy to use, fresh quality content, optimized for mobile platforms, readily accessible content & location, optimized for search & social web and clear calls to action.
Develop strategy, implement and manage our digital and social media channels
Oversee day to day management of campaigns and ensure brand consistency
Supervise all aspects of digital and social media interaction between customers and the company, and ensure a positive customer service experience
Create actionable plans to both grow and maintain followers through popular digital and social media platforms such as Google, Twitter, Facebook, YouTube, LinkedIn etc.
Ensure progress on all platforms by using analytical tools such as Google Analytics and other marketing tools such as Buffer
Measure the success of every digital and social media campaign & oversee content
Stay up to date with latest social media best practices and digital media technologies
Work with copywriters and designers to ensure content is informative and appealing
Collaborate with Marketing, Sales and Business Development teams
Monitor Search Engine Optimization and user engagement and suggest content optimization
Communicate with industry professionals and influencers via social media to create a strong network
Monthly monitoring and reporting of traffic and traction on all social platforms and website. The number of traffic that resulted into calls or enquires will measure the traction.
Provide constructive feedback
Provide constructive public relations that sustains and grow the company’s brand name.
Any other function that may be assign by the Business Development Manager and the Group Managing Director.
QUALIFICATION
BSc degree in Business, Marketing or other relevant field
3-5 years of Social Media management experience
Social Media Strategist using all digital and social media for brand awareness and impressions
Excellent knowledge of Facebook, Twitter, LinkedIn, Instagram, Google+ and other social media best practices
Understanding of Search Engine Optimization and web traffic metrics
Familiarity with web design and publishing
Critical thinker and problem-solving skills
Great interpersonal, presentation and communication skills