• Application Deadline: Fri, 10 Jan 2025 00:00:00 GMT
• Position: Client Service Officer



• Job Type Full Time



• Qualification BA/BSc/HND



• Experience 2 - 10 years



• Location Lagos




• City Ikeja




• Job Field Customer Care 
  
  

Are you passionate about pets and customer service? Join our dynamic team at Petcare Animal Hospital as a Client Service Officer and help us provide exceptional care for our clients and their furry companions!

Key Responsibilities

• Serve as the first point of contact for clients, both in person and over the phone.


• Schedule appointments, manage bookings, and maintain accurate client records.


• Handle inquiries about hospital services, treatments, and products.


• Process payments, issue receipts, and ensure proper documentation.


• Assist with client registration and onboarding of new patients.


• Provide a welcoming and friendly environment for clients and their pets.


• Address client concerns and escalate issues when necessary.


• Collaborate with veterinary and administrative staff to ensure smooth operations.

Qualifications & Skills

• Minimum of an HND or Bachelor's degree in a related field.


• Strong communication and interpersonal skills.


• Customer service experience (preferably in a veterinary or healthcare setting).


• Ability to multitask and work in a fast-paced environment.


• Proficiency in computer applications (e.g., Microsoft Office).


• Passion for pets and a basic understanding of animal care is an advantage.

What We Offer

• A friendly and supportive work environment.


• Opportunities for professional growth and development.


• Competitive salary and benefits package.