As our IT Manager, you will play a pivotal role in managing and optimizing our IT systems to support seamless operations across our restaurant and lounge.
You will be responsible for maintaining high-functioning technology infrastructure, ensuring data security, and providing technical support to our team.
This role requires a professional who thrives in a vibrant hospitality setting and is willing to work night shifts, weekends, and holidays to align with our operational hours.
Key Responsibilities
Manage and oversee all IT systems, including POS, inventory management, customer relationship management, and scheduling software.
Ensure smooth connectivity and functionality of networks, Wi-Fi, and AV equipment.
Troubleshoot technical issues promptly to minimize downtime during operations.
Collaborate with team members to provide technical support and training as needed.
Implement and monitor data security measures to protect customer and business information.
Stay updated with emerging technologies and recommend upgrades to improve operational efficiency.
Support digital marketing efforts by maintaining website and social media integration tools.
Coordinate with vendors for hardware/software procurement and maintenance.
Qualifications
Bachelor’s Degree in Information Technology, Computer Science, or related field.
Proven experience as an IT Manager or similar role, preferably in the hospitality industry.
Proficient in managing POS systems and restaurant/lounge technology tools.
Strong knowledge of networking, data security, and system optimization.
Excellent troubleshooting and problem-solving skills.
Ability to work during nighttime, holidays, and weekends as per business requirements.
Strong communication and interpersonal skills to work effectively with diverse teams.