• Application Deadline:
• Position: IT Systems Analyst



• Job Type Full Time



• Qualification BA/BSc/HND



• Experience 2 - 3 years



• Location Lagos




• Job Field ICT / Computer 
  
  

About this role:

• As an IT Systems Analyst, you will play a crucial role in resolving computer problems, testing cost-effective solutions, and supporting the efficient operation of the organization's applications, network, and computer systems.

Job requirements:

• Meet and coordinate with internal and external stakeholders to define project scope, system goals, and requirements.


• Problem Identification and Prioritization: Work with managers and users to identify systems problems, assess their severity, and prioritize responses.


• Develop, analyze, prioritize, and organize requirement specifications, data mapping, diagrams, and flowcharts for developers and testers.


• Conduct system tests and work with programmers to resolve issues and errors.


• Translate technical specifications into clear non-technical requirements for broader understanding.


• Manage the set-up and configuration of various systems, including custom in-house applications, Microsoft 365, and websites.


• Deploy, maintain, and troubleshoot core business applications, their servers, hardware, databases, and end-user computers.


• Define and coordinate testing procedures, and develop test cases to enhance quality assurance.


• Provide comprehensive documentation of all processes and conduct training as needed.


• Develop maintenance procedures, monitor system health, gather statistics, and troubleshoot errors.


• Perform design, implementation, and upgrades of information systems to meet business and user needs.


• Implement best practices for scalability, supportability, maintenance, and system performance.


• Draft materials and graphics to explain systems to managers and users.


• Manage company third-party accounts, including Apps and Cloud Hosting

Qualification:

• Educational Background: Bachelor's degree in Computer Science or Information Technology, or equivalent experience.


• Experience: 2-3 years of experience in information technologies and systems analysis.


• Technical Skills: Extensive knowledge of computer systems and programming, strong problem and solving and analytical skills.


• System Implementation: Experience in installing, configuring, documenting, testing, training,and implementing new applications and systems.


• Interpersonal Skills: Excellent collaboration abilities.


• Organizational Skills: Excellent organizational skills and attention to detail.


• Software Proficiency: Quick learner for systems and software used by the organization.


• Physical Requirements: Comfortable with prolonged periods of sitting and computer work.


• Additional Advantage: Experience in UI/UX design, familiarity with Call Centre and CRM Solutions.