Job Overview

Location
Lagos, Lagos
Job Type
Full Time
Date Posted
1 year ago

Additional Details

Job ID
112362
Job Views
52

Job Description






About the Role:




  • The Senior Account Manager is responsible for developing, maintaining, and improving relationships with medium and large merchants, while achieving annual sales and profit growth targets.

  • Along with merchants, the Account Manager will draft and implement action plans to address mutually defined goals and expectations.

  • The Key Account Manager’s core focus will be on high-value customers demonstrating strategic profitable growth opportunities.



Excited yet? Continue reading to find out More about the role:



What you will be doing:




  • Ability to upsell and cross sell a wide range of PayU products based on merchant needs, strategic objectives,

  • Develop, draft and implement an action plan that will ensure the achievement and enhancement of annual sales and profitability growth targets,

  • Retain and profitably grow firm value, sales and profitability through proactive management of assigned merchant relationships,

  • Lead a joint planning process that identifies relevant customer needs, wants and expectations and address these facets through the design of customized customer account plans,

  • Increase the number of transactions and transactional value being processed through the introduction of fresh and innovative ideas to all merchants,

  • Maintain excellent knowledge of the payments landscape in South Africa as well as in-depth knowledge of the PayU offering both locally and through the centralized global platform,

  • Ability to contribute to product strategy based on market knowledge and merchant needs,

  • Demonstrate ability to communicate, present and influence credibly and effectively at all levels of the organization,

  • Operate as the lead point of contact for all matters specific to your merchants,

  • Produce quarterly reviews and submit regular reports to management,

  • Maintain excellent relationships with peers within the African markets,

  • Engage with Global and Local merchants.



What are we looking for?



Entry-level Requirements:




  • Bachelor’s degree or Diploma in relevant field

  • Minimum of +4 years in a key account manager position or as Business Development.

  • Experience working in a global company across various geographies.

  • Experience managing and growing medium to large portfolios.



Professional Requirements:




  • Proven account management or other relevant experience

  • Proven ability to manage multiple projects at once while paying strict attention to detail.

  • Experience working in a high paced, agile environment

  • Experience with managing and leading a team

  • Experience with high volume transactional systems would be advantageous



Similar Jobs

Cookies

This website uses cookies to ensure you get the best experience on our website. Cookie Policy

Accept