Senior People Operations Business Partner at Pagatech Limited

Job Overview

Location
Lagos, Lagos
Job Type
Full Time
Date Posted
2 months ago

Additional Details

Job ID
112476
Job Views
39

Job Description






About The Role




  • Paga is looking for a Senior People Operations Business Partner to support our organization in solving organizational challenges through people-based solutions and in identifying ways to scale our unique culture as we grow.

  • The successful candidate for this position will manage People Operations programs that support business objectives and will provide valuable input to the strategic direction of the People Operations team & departmental functions. The Senior People Operations Business Partner will work collaboratively towards developing a best-in-class People Operations function and develop initiatives that will ensure Paga becomes an employer of choice.



Primary Responsibilities




  • Providing strategy, direction and leadership to ensure successful implementation of people operations initiatives across operations.

  • Take a broad / long term perspective and proactively identify complex organizational challenges and think systemically. Identify and offer multiple creative solutions and drive implementation.

  • Leading an integration strategy to support the organizational change efforts that are focused on building and fostering an inclusive culture and strong team member experience.

  • Partnering with your function to offer solutions and ensure people operations policies are in line with business goals.

  • Prepare presentations and data/insights analysis working with other HRBPs and subject matter experts as required.

  • Providing performance management guidance to line management (e.g., coaching, counselling, career development, disciplinary actions).

  • Managing and resolving complex employee relations issues. Conducts effective, thorough and objective investigations.

  • Consult and offer advice and drive improvements within your partnered teams.

  • Provides guidance and input on department structure, workforce planning and succession planning for a rapidly growing team.

  • Maintain awareness of the culture, plans, financial position, and competition of the business units under the HR purview.

  • Maintain in-depth knowledge of legal requirements related to day-to-day management of employees, reducing legal risks and ensuring regulatory compliance, consulting with Legal where necessary.

  • Collaborate with colleagues in the human resources department to develop policies, programs, and solutions

  • Analyze data trends and metrics to inform business decisions

  • Mediate and resolve employee relations issues; conduct thorough and objective investigations when necessary

  • Find ways to build morale, improve workplace relationships, and boost productivity and retention.



KEY COMPETENCIES




  • Experience working in a global or multi-region capacity, with strong cross-cultural sensitivities.

  • Strong professionalism and exceptional stakeholder management skills to partner with senior team members.

  • Demonstrated capability to build the reputation of a trusted advisor to leadership and employees.

  • Excellent communication and negotiation skills; sharp business acumen.

  • Keen to continue learning and developing their skillset, having a growth mindset.

  • Experience with HRIS tools, BambooHR specifically, is a plus.



Knowledge And Skill Requirements




  • Bachelor’s degree with a minimum of a 2:1 in human resources, social sciences or in a discipline

  • Minimum of 6 years of relevant work experience

  • Must be a team player and able to work collaboratively with and through others

  • At least 7 years of relevant experience in multiple HR disciplines, including performance management, building a high performance culture, employee relations, employee engagement, diversity.

  • Must have completed the mandatory NYSC



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