We are seeking a passionate and customer-focused Sales Associate to join our team in the food service and delivery industry. In this role, you will assist customers, drive sales, and help ensure a seamless and positive experience for those using our food delivery and service platforms.
The ideal candidate will have a love for food, excellent customer service skills, and the ability to thrive in a fast-paced and dynamic environment.
Key Responsibilities
Greet and assist customers in a friendly, professional, and timely manner, both in-store and online.
Actively engage with customers to understand their needs and suggest menu items or food services that best meet those needs.
Maintain a thorough knowledge of our food offerings, delivery services, and promotions to provide accurate and helpful information to customers.
Process orders quickly and accurately, ensuring proper entry into the point-of-sale (POS) systems.
Ensure that food items are presented well and packaged properly for delivery or pickup.
Assist with inventory management, ensuring that food products and supplies are stocked and organized.
Upsell or cross-sell additional food items, special offers, or meal plans to help achieve sales targets.
Handle customer complaints, requests, and issues in a courteous and effective manner to ensure customer satisfaction.
Support the execution of store promotions, meal plan sign-ups, and new product or menu launches.
Work closely with team members to meet daily sales goals and ensure an excellent customer experience.
Qualifications
High School Diploma or equivalent (required); college, degree (preferred).
Previous experience in sales, retail, or the foodservice industry (preferred but not required).
Strong communication and interpersonal skills, with the ability to engage and build rapport with customers.
A passion for food and the foodservice industry.
Ability to work efficiently in a fast-paced, team-oriented environment.
Basic math skills and proficiency with POS systems.
Availability to work flexible hours, including evenings, weekends, and holidays.
Preferred Skills:
Experience in food delivery or the hospitality industry.
Familiarity with food products, delivery services, and industry trends.