Sales Associate at Kloverharris Limited

Job Overview

Location
Lagos, Lagos
Job Type
Full Time
Date Posted
3 months ago

Additional Details

Job ID
112828
Job Views
50

Job Description






Job Summary




  • We are seeking a passionate and customer-focused Sales Associate to join our team in the food service and delivery industry. In this role, you will assist customers, drive sales, and help ensure a seamless and positive experience for those using our food delivery and service platforms.

  • The ideal candidate will have a love for food, excellent customer service skills, and the ability to thrive in a fast-paced and dynamic environment.



Key Responsibilities




  • Greet and assist customers in a friendly, professional, and timely manner, both in-store and online.

  • Actively engage with customers to understand their needs and suggest menu items or food services that best meet those needs.

  • Maintain a thorough knowledge of our food offerings, delivery services, and promotions to provide accurate and helpful information to customers.

  • Process orders quickly and accurately, ensuring proper entry into the point-of-sale (POS) systems.

  • Ensure that food items are presented well and packaged properly for delivery or pickup.

  • Assist with inventory management, ensuring that food products and supplies are stocked and organized.

  • Upsell or cross-sell additional food items, special offers, or meal plans to help achieve sales targets.

  • Handle customer complaints, requests, and issues in a courteous and effective manner to ensure customer satisfaction.

  • Support the execution of store promotions, meal plan sign-ups, and new product or menu launches.

  • Work closely with team members to meet daily sales goals and ensure an excellent customer experience.



Qualifications




  • High School Diploma or equivalent (required); college, degree (preferred).

  • Previous experience in sales, retail, or the foodservice industry (preferred but not required).

  • Strong communication and interpersonal skills, with the ability to engage and build rapport with customers.

  • A passion for food and the foodservice industry.

  • Ability to work efficiently in a fast-paced, team-oriented environment.

  • Basic math skills and proficiency with POS systems.

  • Availability to work flexible hours, including evenings, weekends, and holidays.



Preferred Skills:




  • Experience in food delivery or the hospitality industry.

  • Familiarity with food products, delivery services, and industry trends.

  • Knowledge of food safety and handling procedures.



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