• Application Deadline:
• Position: Relationship Manager, Personal/Retail Banking



• Job Type Full Time



• Qualification BA/BSc/HND



• Experience 4 - 5 years



• Location Lagos




• Job Field Banking  , Sales / Marketing / Retail / Business Development 
  
  

We are seeking a dedicated and dynamic Relationship Manager to join our Retail Banking team. 

Responsibilities Include:

• Identify opportunities to cross-sell and upsell banking products and services


• Provide overall leadership and continually enhance team performance in various areas to achieve quality customer service delivery.


• Drive business growth and achieve set revenue, quality risks assets and deposit mobilization targets through effective relationship management.


• Customer acquisition


• Proper onboarding of new customer, (funding account, linking of ATM card and onboard on Mobile Application)


• Developing new relationships and managing existing ones


• Daily engagement with customers for deposit mobilization


• Salary accounts acquisition


• Booking of quality loans


• POS terminal deployment and driving of collection.


• Relationship management with all customers of the Bank


• Delivery of excellent customer services to customers


• Preparation of weekly and monthly performance review documents


• Responsible for managing the team members (Account officers and DSA)

Requirements

• Bachelor's degree in Business, Finance, or related field


• Proven experience in commercial banking


• Excellent communication and interpersonal skills


• Ability to work independently and as part of a team


• In-depth knowledge of banking products and services


• Minimum of 4-5 years of experience in a similar role


• Confidence and proficiency in personal banking operations


• Proven track record of successful client relationship management


• Strong analytical and problem-solving skills