• Application Deadline:
• Position: Social Media / Community Manager



• Job Type Full Time



• Qualification BA/BSc/HND



• Experience 3 years



• Location Lagos




• Job Field Media / Advertising / Branding 
  
  

Job Summary

• We are seeking a Community Manager to build, engage, and manage our community across various platforms. 


• This role involves fostering strong relationships with customers, partners, and stakeholders while driving brand awareness and engagement. 


• The ideal candidate should have excellent communication skills, experience in community building, and a strategic mindset for audience growth.

Key Responsibilities

Community Engagement & Growth:

• Develop and implement strategies to grow and engage the community.


• Foster meaningful interactions by responding to comments, messages, and discussions.


• Organize and moderate community events, webinars, and discussions.

Content & Communication

• Create and curate engaging content (posts, newsletters, and updates) for the community.


• Monitor trends and conversations to keep content relevant and engaging.


• Ensure brand messaging aligns across all community platforms.

Relationship Management

• Build strong relationships with community members, influencers, and key stakeholders.


• Act as a bridge between the company and the community, gathering feedback and insights.


• Collaborate with internal teams to relay community needs and suggestions.

Analytics & Reporting

• Track engagement metrics and provide insights on community growth.


• Analyze community feedback to improve engagement strategies.


• Prepare reports on key performance indicators and engagement trends.

Requirements

• Education: Bachelor’s Degree in Communications, Marketing, Business, or a related field.


• Experience: 3+ years in community management, social media, or related roles.

Skills:

• Strong written and verbal communication skills.


• Ability to engage and grow online and offline communities.


• Experience with social media management and community engagement tools.


• Analytical mindset with experience in tracking engagement metrics.

Preferred Qualifications:

• Familiarity with CRM, social listening, or community management tools.