Job Description
About the Opportunity:
- The IT Officer will monitor the organization’s computer systems, assess and troubleshoot errors, update, and upgrade systems.
- The role holder will cater to the Information Technological needs of the business.
Key Responsibilities:
- Consulting with the various departments as required.
- Providing IT assistance to staff and customers.
- Responsible for application installation and support.
- Responsible for hardware client configuration, repair, and support
- Monitoring hardware, software, and system performance.
- Updating computer software. as well as upgrading hardware and systems.
- Maintaining database of all IT equipment.
- Documenting processes and performing diagnostic tests.
- Keeping track of technological advancements and trends in IT support.
Required Skills/Abilities:
- Analytical skills
- Communication skills
- Customer service skills
- Problem solving
- Listening skills
Education and Experience:
- Bachelor's Degree in relevant discipline
- 1 - 3 years of experience
- Knowledge of computer hardware/networks